RESOLVED FIXED

Status

Infrastructure & Operations
Infrastructure: Mail
--
critical
RESOLVED FIXED
4 years ago
3 years ago

People

(Reporter: Gustavo Jabbaz, Assigned: limed)

Tracking

Details

Comment hidden (empty)
(Reporter)

Comment 1

4 years ago
Email alias to be used on the from address to all customer emails coming from the Mozilla Gear store.
(Assignee)

Comment 2

3 years ago
Does it have to be a .org address? It looks like you guys have a gearteam@mozilla.com right now, can this just be gear@mozilla.com?
(Reporter)

Comment 3

3 years ago
For this case it needs to be a .org, since this will be the email address for all customer communications coming from the Gear store at: gear.mozilla.org.
(Reporter)

Comment 4

3 years ago
Hi Ed.
Do you have an update on this email?
(Assignee)

Comment 5

3 years ago
:cshields can you sign off on comment 3? We haven't been handing out .org email aliases, but can we make an exception for gear@mozilla.org?
Flags: needinfo?(cshields)
Go ahead.
Flags: needinfo?(cshields)
(Assignee)

Comment 7

3 years ago
Added in r93222
(Assignee)

Updated

3 years ago
Assignee: infra → limed
(Reporter)

Comment 8

3 years ago
Ed, is gear@mozilla.org ready?
Flags: needinfo?(limed)
(Assignee)

Comment 9

3 years ago
Yeah it should be working already, let me know if its not working
Flags: needinfo?(limed)
(Reporter)

Comment 10

3 years ago
New email: gear@mozilla.org tested and working.
Closing bug
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED

Updated

3 years ago
Status: RESOLVED → REOPENED
Resolution: FIXED → ---

Comment 11

3 years ago
We are about to launch the store and need to change the gear@mozilla.org email to point to mozilla@d-2pwtlz6gcaor86n9c914pfloji4svhih9q0yv82jtv5djn5f6x.o-byc1eam.na17.apex.salesforce.com 

Anyone responding to a order confirmation email will be sent to our vendor's salesforce solution for customer service.

Updated

3 years ago
Severity: normal → critical
(Assignee)

Comment 12

3 years ago
Completed in r96654
(Assignee)

Updated

3 years ago
Status: REOPENED → RESOLVED
Last Resolved: 3 years ago3 years ago
Resolution: --- → FIXED
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