Trunk crashes after using newsgroup wizard [@ ntdll.dll - nsMsgDatabase::OpenMDB]

VERIFIED FIXED

Status

MailNews Core
Networking: NNTP
VERIFIED FIXED
17 years ago
10 years ago

People

(Reporter: jay, Assigned: Bienvenu)

Tracking

({crash, topcrash})

Trunk
x86
Windows 2000
crash, topcrash

Firefox Tracking Flags

(Not tracked)

Details

(crash signature)

(Reporter)

Description

17 years ago
I don't know if this crash is still around, but Talkback data showed quite a few
of them with builds from 10/6 and 10/9:

Count   Offset    Real Signature
[ 5   ntdll.dll + 0x4b134 (0x77fcb134) 7c4d0aa0 - nsMsgDatabase::OpenMDB ]
[ 2   ntdll.dll + 0x4b134 (0x784ab134) 5f9dea9b - nsMsgDatabase::OpenMDB ]
[ 2   ntdll.dll + 0x4a07a (0x77fca07a) 6f1d4a90 - nsMsgDatabase::OpenMDB ]
 
     Crash date range: 2001-10-11 to 2001-10-14
     Min/Max Seconds since last crash: 8 - 15784
     Min/Max Runtime: 110 - 174264
     Keyword List : news(4),  
     Count   Platform List 
     9   Windows NT 5.0 build 2195
 
     Count   Build Id List 
     7   2001101109
     2   2001101106
 
 Stack trace(Frame) 

	 ntdll.dll + 0x4b134 (0x77fcb134)  
	 ntdll.dll + 0x9508 (0x77f89508)  
	 KERNEL32.DLL + 0xc24c (0x77e8c24c)  
	 KERNEL32.DLL + 0x20d28 (0x77ea0d28)  
	 MSVCRT.DLL + 0x17064 (0x78017064)  
	 nsMsgDatabase::OpenMDB
[d:\builds\seamonkey\mozilla\mailnews\db\msgdb\src\nsMsgDatabase.cpp  line 896] 
	 nsNewsDatabase::Open
[d:\builds\seamonkey\mozilla\mailnews\db\msgdb\src\nsNewsDatabase.cpp  line 129] 
	 nsMsgDatabase::OpenFolderDB
[d:\builds\seamonkey\mozilla\mailnews\db\msgdb\src\nsMsgDatabase.cpp  line 860] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 397] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866] 
	 nsMsgNewsFolder::GetDatabase
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 413] 
	 nsMsgNewsFolder::GetDBFolderInfoAndDB
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 787] 
	 nsMsgDBFolder::ReadDBFolderInfo
[d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgDBFolder.cpp  line 422] 
	 nsMsgNewsFolder::UpdateSummaryTotals
[d:\builds\seamonkey\mozilla\mailnews\news\src\nsNewsFolder.cpp  line 866]  
 
     (36674560)	Comments: mozilla doesn't start anymore after my newsgroup account creation
     (36674542)	Comments: re-opening Mozilla  which just crashed after a newsgroup account
creation
     (36603787)	Comments: Trying to create a new newsgroup account
     (36565638)	Comments: did the same thing  trying to configure a mozilla newsgroup
account using the wizard  I hit finish and it crashed.  
     (36565595)	Comments: crash after using newgroup account wizard doing the final "Finish"
part after showing me the display of info; Mozilla was probably trying to write
out the preferences.
 
====================================================================================================
     Count   Offset    Real Signature
[ 4   ntdll.dll + 0x299b (0x77f8299b) 75940126 - nsMsgDatabase::OpenMDB ]
[ 2   ntdll.dll + 0x299a (0x77f8299a) 0fbaba03 - nsMsgDatabase::OpenMDB ]
[ 2   ntdll.dll + 0x299a (0x7788299a) 40826709 - nsMsgDatabase::OpenMDB ]
[ 2   ntdll.dll + 0x16c4 (0x77f516c4) d90b1f32 - nsMsgDatabase::OpenMDB ]
 
     Crash date range: 2001-10-11 to 2001-10-15
     Min/Max Seconds since last crash: 11 - 37843
     Min/Max Runtime: 20 - 37890
     Keyword List :  
     Count   Platform List 
     8   Windows NT 5.0 build 2195
     2   Windows NT 5.1 build 2600
 
     Count   Build Id List 
     9   2001101109
     1   2001101106
 
     (36717883)	Comments: Clicking on news.mozilla.org (in mailnews) to get the get the
latest news headers
     (36601270)	URL: http://www.mozilla.org/projects/xul/layout.html
     (36599730)	URL: http://www.mozilla.org/projects/xul/layout.html
     (36566451)	URL: www.novell.com
     (36566451)	Comments: open mail/news and click on any newsgroup server to crash Moz. 
This didn't happen until I installed today's Moz nightly build.
 
This might have been fixed recently, and could possibly be related to bug 105183.
(Reporter)

Updated

17 years ago
Keywords: crash, topcrash

Comment 1

17 years ago
db stuff goes to bienvenu if I recall correctly.
Assignee: sspitzer → bienvenu

Comment 2

17 years ago
Stephen are you able to crash after creating a news account?  Jay, how can I
search in talkback for the real signature?
(Reporter)

Comment 3

17 years ago
scott: there isn't any easy way to search the talkback database for the "real
signature"...the best you can do is search for the reported stack signature
"ntdll.dll" and look for the offset (in this case it looks like 0x4b134
 and 0x299b are the most common).  or better yet, just go to the talkback
reports page and check out this report:

http://warp/u/talkback/reports/Trunk/smart-analysis.all

that's where i got the info i posted in this bug.
Putterman: on the trunk, the only thing in news that crashes for me is
auto-subscribe, but that's bug 105183.
(Reporter)

Comment 5

17 years ago
Not seeing this anywhere in MozillaTrunk Talkback data...marking fixed.
Status: NEW → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → FIXED
Me neither, this could've been the result of string changes or something we
depended on.

Verified FIXED (although if you have reason to believe something here might need
to be bullet-proofed, David, re-open as needed)...
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
Crash Signature: [@ ntdll.dll - nsMsgDatabase::OpenMDB]
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