I installed firefox beta in my tablet and whenever I try to open it , closes after 2 seconds ,

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
4 years ago
2 years ago

People

(Reporter: marioerazo, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36

Steps to reproduce:

first I installed the latest version in google app and it did the same that I'm reporting, then I uninstalled it and downloaded and installed firefox beta and happens the same issue. I'm using android 2.3.3


Actual results:

whenever I try to open firefox, the app closes after 2 seconds 


Expected results:

It should have open and works fine the same as the one installed on my PC
(Reporter)

Updated

4 years ago
OS: Windows XP → Android
Hardware: x86 → Other
What is your tablet? Where are you getting Firefox Beta from?
Could you also capture and attach a logcat from your device while attempting to start Firefox (if you know how to)?

Updated

4 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Flags: needinfo?(marioerazo)
Resolution: --- → INCOMPLETE
(Reporter)

Comment 3

4 years ago
Hi, the tablet is a COBY KIROS MID8125 and the firefox version I downloaded from google app store,,,I don't know how to get a logcat, could you help me ?
please..thanks a lot
Flags: needinfo?(marioerazo)
There are instructions on our Wiki here https://wiki.mozilla.org/Mobile/Fennec/Android#Using_logcat you will need the Android SDK as outlined.
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