Composition sometimes shows no cursor on Linux Ubuntu KDE 4.13.3 (but works for others with same setup)

UNCONFIRMED
Unassigned

Status

Thunderbird
Message Compose Window
UNCONFIRMED
3 years ago
3 years ago

People

(Reporter: encolpe.degoute@free.fr, Unassigned)

Tracking

31 Branch
x86_64
Linux

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [dupeme])

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:31.0) Gecko/20100101 Firefox/31.0 (Beta/Release)
Build ID: 20140715214327

Steps to reproduce:

Click on the button "Write", that open the compose window.


Actual results:

When you click in the compose window the cursor is not displayed. If you try to select a block it is displayed with a light grey background instead of a dark one. If you try to write, nothing happened, or worst, it opens new tabs in the main window.


Expected results:

Cursor is correctly displayed and you can write in the compose window.

Comment 1

3 years ago
Did you report this to your Linux distribution? 
Does not sound much like a Thunderbird issue to me but like skin issues or underlying libraries.
Flags: needinfo?(encolpe.degoute)
(Reporter)

Updated

3 years ago
Flags: needinfo?(encolpe.degoute)
Summary: Problem editing emails → Problem composing emails
(Reporter)

Comment 2

3 years ago
I did not reporting this bug to Kubuntu.
I'm using KDE 4.13.3 and no other application (even firefox) have such a bug. It happens on several computer with the same configuration.
It can be a skin bug. It can also be a bad implementation of UI in thunderbird.
I tested this on Ubuntu with KDE 4.13.3 and I have no problems. Please can you add screenshots with the different states of composer window (after opening, selecting a block)?
Flags: needinfo?(encolpe.degoute)
(Reporter)

Comment 4

3 years ago
Add a new recipient: no cursor
http://encolpe.degoute.free.fr/photo/composing1.jpeg

Edit the subject: no cursor
http://encolpe.degoute.free.fr/photo/composing2.jpeg

Trying to compose the body: no cursor and selection in light grey
http://encolpe.degoute.free.fr/photo/composing3.jpeg
Flags: needinfo?(encolpe.degoute)

Updated

3 years ago
Summary: Problem composing emails → Composition shows no cursor on Linux Ubuntu KDE 4.13.3 (but works for others with same setup)
(Reporter)

Comment 5

3 years ago
It's not systematic, it happens times to times.
For example, when you copy text in the clipboard just before open a new composing window it happens more often.

Updated

3 years ago
Summary: Composition shows no cursor on Linux Ubuntu KDE 4.13.3 (but works for others with same setup) → Composition sometimes shows no cursor on Linux Ubuntu KDE 4.13.3 (but works for others with same setup)

Updated

3 years ago
Whiteboard: [dupeme]
I tried it now about 20 times to open the write window (also with copying something and also closing in between TB) but I had always the cursor and the text highlight was light blue.
(Reporter)

Comment 7

3 years ago
I cannot say the conditions required to raise this bug.
Here what happens:
http://encolpe.degoute.free.fr/video/Thunderbird%202014-08-28%2018:53:38.mp4
Do you click into the address- and subject fields or only hovering them? The cursor comes only when you click into the fields.
(Reporter)

Comment 9

3 years ago
You also can treat me as an idiot.
Next time I will use a screencast tool that make beautiful wave each time I press a button.
(Reporter)

Comment 10

3 years ago
Nobody to work on this?
How, when it's not reproducible.
(Reporter)

Comment 12

3 years ago
I talked to several persons that experiment the same problem.
The only way to fix it is to restart thunderbird. Sometimes to restart it several times.
We are not all using KDE (Cinamon, Unity).
(Reporter)

Comment 13

3 years ago
I find a workaround: when all edition is impossible, click on the compose window the go in the 'insert' menu and choose any entry. Then, cancel the action and magically you can write text.

Then, it seems to be a problem around the HTML mode and, may be, slow IMAP servers that block the daft creation.
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