1057827 - Pulse - http string on pulse-app1.dmz.phx1.mozilla.com is CRITICAL: HTTP CRITICAL: HTTP/1.1 500 Internal Server Error - string 'Pulse' not found on 'http://pulse.mozilla.org:80/' - 768 bytes in 0.003 second response time

Status: RESOLVED FIXED

(Webtools :: Pulse, defect)

Description

[MOC Nagios API]

Automated alert report from nagios1.private.phx1.mozilla.com:

Hostname: pulse-app1.dmz.phx1.mozilla.com
Service:  Pulse - http string
State:    CRITICAL
Output:   HTTP CRITICAL: HTTP/1.1 500 Internal Server Error - string 'Pulse' not found on 'http://pulse.mozilla.org:80/' - 768 bytes in 0.003 second response time

Runbook:  http://m.allizom.org/Pulse+-+http+string

Comment 1

[Ludovic Hirlimann [:Usul]]

[Sun Aug 24 03:53:26 2014] [error] [client 10.8.75.19]   File "/data/www/pulse/pulsewebsite/django.wsgi", line 8, in <module>
[Sun Aug 24 03:53:26 2014] [error] [client 10.8.75.19]     import django.core.handlers.wsgi
[Sun Aug 24 03:53:26 2014] [error] [client 10.8.75.19] ImportError: No module named wsgi
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211] mod_wsgi (pid=13696): Target WSGI script '/data/www/pulse/pulsewebsite/django.wsgi' cannot be loaded as Python module.
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211] mod_wsgi (pid=13696): Exception occurred processing WSGI script '/data/www/pulse/pulsewebsite/django.wsgi'.
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211] Traceback (most recent call last):
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211]   File "/data/www/pulse/pulsewebsite/django.wsgi", line 8, in <module>
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211]     import django.core.handlers.wsgi
[Sun Aug 24 03:54:52 2014] [error] [client 10.8.74.211] ImportError: No module named wsgi

Comment 2

[C. Liang [:cyliang]]

TL;DR: I *think* the application needs to be updated to be compatible with Django 1.6.  Reverting the python-django package to an older version has restored the site to working.  For now, I've "locked" the version of python-django in puppet.


This weekend, it looks like the version of python-django went from 1.3.1 to 1.6.6.  When I tried to get to a shell to confirm paths, I got an error:

$ python manage.py shell
Traceback (most recent call last):
  File "manage.py", line 2, in <module>
    from django.core.management import execute_manager
ImportError: cannot import name execute_manager

According to http://stackoverflow.com/questions/20906305/import-error-cannot-import-name-execute-manager-in-windows-environment, execute_manager was deprecated in 1.4 and removed in 1.6

Comment 3

[Adrian J Fernandez [:Aj]]

I believe this can be closed unless there's still a plan to make it work with an updated django.

Comment 4

[Ashlee Nguyen [:ashlee]]

[13:30:38]  <nagios-phx1> Wed 13:30:38 PDT [1239] pulse-app1.dmz.phx1.mozilla.com:Pulse - http string is CRITICAL: HTTP CRITICAL: HTTP/1.1 500 Internal Server Error - string Pulse not found on http://pulse.mozilla.org:80/ - 768 bytes in 0.003 second response time (http://m.mozilla.org/Pulse+-+http+string)

Comment 5

[C. Liang [:cyliang]]

My bad -- this was caused by my switchover of the production pulse to pull from a central pulse admin server.