[OTA]Phone is unresponsive when uncompressing the OTA while phone is on standby

NEW
Unassigned

Status

Firefox OS
General
3 years ago
3 years ago

People

(Reporter: Josh Schmitt [Joshs], Unassigned)

Tracking

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v1.4 affected, b2g-v2.0 affected, b2g-v2.1 affected)

Details

(URL)

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8478663 [details]
log.txt

Description:
When the phone is uncompressing the OTA the phone is unresponsive if the phone is on standby

Repro Steps:
1) Flash to a previous dates build
2) Turn on and connect to a Wifi network
3) In Settings > Device Information and press Check Now
4) Pull down notifications center 
5) Select the Update avalible text
6) Download the Update
7) While downloading let the phone go into standby
8) Attempt to unlock phone while uncompressing

Actual:
Phone is unresponsive while on standby when uncompressing the OTA

Expected:
The phone uncompresses correctly and the phone is repsonsive.

Environmental Variables:
Device: Flame Master 319MB
Build ID: 20140822040202
Gaia: afcdd36f13e75adcdebe57d842a277fd587faf28
Gecko: 0b9dd32d1e16
Version: 34.0a1 (Master)
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Notes:
Repro frequency: 100%
See attached: https://www.youtube.com/watch?v=E80reGep77Q and logcat
(Reporter)

Updated

3 years ago
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
I never got the time to check that, but it's very likely that we are blocking on sync i/o.
Adding qawanted for 2.0 and other branch checks.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Keywords: qawanted
QA Contact: ychung
This issue also reproduces on Flame 2.0, Flame 1.4, Open C 2.0:

Flame 2.0

Environmental Variables:
Device: Flame 2.0
BuildID: 20140902134703
Gaia: 449d8db9b3ea1f9262db822c37ef2143477172b7
Gecko: 13b41e22c8f6
Version: 32.0 (2.0) 
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Flame 1.4

Environmental Variables:
Device: Flame 1.4
Build ID: 20140902132845
Gaia: 2ee5b00bfbb8a67a967094804390b4afce8ecf54
Gecko: e489344cc279
Version: 30.0 (1.4)
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0

Open C 2.0

Environmental Variables:
Device: Open_C 2.0
Build ID: 20140902134703
Gaia: 449d8db9b3ea1f9262db822c37ef2143477172b7
Gecko: 13b41e22c8f6
Version: 32.0 (2.0)
Firmware Version: P821A10V1.0.0B06_LOG_DL
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

The device becomes unresponsive when uncompressing the OTA.
=====================================================================

This issue does NOT reproduce on the latest Flame 2.1:

Flame 2.1 

Environmental Variables:
Device: Flame 2.1
Build ID: 20140902154602
Gaia: fbb297c39aab5f17b179533d2a9a6c5166b2c197
Gecko: fb5e796da813
Version: 34.0a2 
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

The user can unlock the device when uncompressing the OTA.
=====================================================================

I was also able to reproduce this issue on the original build on Comment 0, and the latest Flame 2.1 (Nightly):

Environmental Variables:
Device: Flame 2.1 (Nightly)
BuildID: 20140902040205
Gaia: 44bf2e3bc5ddea9db9a8c851bd353cb234aa883c
Gecko: c360f3d1c00d
Version: 34.0a1 
Firmware Version: v123
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

The device becomes unresponsive when uncompressing the OTA.
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v1.4: --- → affected
status-b2g-v2.0: --- → affected
Flags: needinfo?(jmitchell)
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
Keywords: qawanted

Updated

3 years ago
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][lead-review+]
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