Closed Bug 1058643 Opened 9 years ago Closed 9 years ago

Automatic updates broken for some add-ons

Categories

(addons.mozilla.org Graveyard :: Public Pages, defect, P1)

defect

Tracking

(Not tracked)

VERIFIED FIXED
2014-09

People

(Reporter: barisderin, Assigned: magopian)

References

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:31.0) Gecko/20100101 Firefox/31.0 (Beta/Release)
Build ID: 20140716183446

Steps to reproduce:

Reader has been reviewed two days ago but automatic update does not download new version for Firefox users. 
https://addons.mozilla.org/en-US/firefox/addon/reader/

Update xml still belongs to an old version (v31.5) although the current version is v31.7.
updateLink in that file also does not work.

https://versioncheck.addons.mozilla.org/update/VersionCheck.php?reqVersion=2&id={20068ab2-1901-4140-9f3c-81207d4dacc4}&version=31.6&maxAppVersion=35.0&status=userEnabled&appID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&appVersion=31.0&appOS=Darwin&appABI=x86_64-gcc3&locale=en-US&currentAppVersion=31.0&updateType=97&compatMode=normal
Status: UNCONFIRMED → NEW
Ever confirmed: true
This also appears to be happening for me on at least the 'NoScript' extension.

Please see following Mozine thread for more instances.

Firefox 31 Addons Not Updating • mozillaZine Forums
http://forums.mozillazine.org/viewtopic.php?p=13734323#p13734323

This is a severe bug.
Sorry, forgot UA isn't automatically included (and cannot edit own comments)

My reported instance is on

Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Firefox/31.0 - Build ID: 20140716183446

I could not obtain notification of latest 'NoScript' and 'Classic Theme Restorer' updates and only discovered them when requesting to view a listing of most recently updated FF addons on AMO website.

Until recently I was able to successfully do 'Check for updates' from inside the addons manager panel in Firefox 31.0. This no longer shows eligible updates.
Severity: normal → critical
Priority: -- → P1
Target Milestone: --- → 2014-09
I can also confirm very similar issue.
See bug 1059853

DJ-Leith
It seems some slave databases are out of sync, which could be causing the issue. Still investigating.
This should now be fixed, since the databases are back in sync.
Assignee: nobody → mathieu
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Verified by installing https://addons.mozilla.org/en-US/firefox/addon/reader/ v31.5 then searched for updates. v31.7 was found and installed.
Status: RESOLVED → VERIFIED
I can verify it's fixed. Thanks Mathieu for looking into this.
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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