Status

()

--
critical
RESOLVED INCOMPLETE
4 years ago
4 years ago

People

(Reporter: 08ae5cdf, Unassigned)

Tracking

({crash, stackwanted})

31 Branch
x86_64
Windows 7
crash, stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [bugday-20140901] )

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 (Beta/Release)
Build ID: 20140716183446

Steps to reproduce:

Dam you make this difficult!! TRYING to help out

Visited tune-in site did NOT register or anything vidieo went wild then go an automatic email somehow sent to me been online BEFORE it was Netscape and rather know what I'm doing but tired. To spend time sleuthing!!


Actual results:

A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	firefox.exe
  Application Version:	31.0.0.5310
  Application Timestamp:	53c75e72
  Hang Signature:	1427
  Hang Type:	0
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1033
  Additional Hang Signature 1:	14270df3e95fccbb82038a70ba999ab3
  Additional Hang Signature 2:	cf63
  Additional Hang Signature 3:	cf63381544b7989229adb0a8ae03743a
  Additional Hang Signature 4:	1427
  Additional Hang Signature 5:	14270df3e95fccbb82038a70ba999ab3
  Additional Hang Signature 6:	cf63
  Additional Hang Signature 7:	cf63381544b7989229adb0a8ae03743a

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt



Expected results:

Opened Mozzila
(Reporter)

Updated

4 years ago
Alias: 08ae5cdf@opayq.com

Comment 1

4 years ago
Could you provide testcase, URL to reproduce the crash, please.
Alias: 08ae5cdf@opayq.com
Flags: needinfo?(08ae5cdf)

Comment 2

4 years ago
In addition, type about:crashes in the location bar and provide crash reports (bp-...).

Updated

4 years ago
Severity: normal → critical
Keywords: crash, stackwanted

Comment 3

4 years ago
¡Hola!

Thanks for your report.

Please follow this guide https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help and provide the crash reports as Loic suggested.

¡Gracias!
Whiteboard: [bugday-20140901] [closeme-20140908]

Comment 4

4 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Flags: needinfo?(08ae5cdf)
Resolution: --- → INCOMPLETE
Whiteboard: [bugday-20140901] [closeme-20140908] → [bugday-20140901]
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