[User Story] As a helper who has defined his profile, I receive OS notifications when new questions matching my skills are raised so that I can answer them quickly

RESOLVED WONTFIX

Status

support.mozilla.org
BuddyUp
P2
normal
RESOLVED WONTFIX
3 years ago
2 months ago

People

(Reporter: RT, Unassigned)

Tracking

unspecified
2015Q2
All
Gonk (Firefox OS)

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: p=3 s=)

User Story

As a helper who has defined his profile, I receive OS notifications when new questions matching my skills are raised so that I can answer them quickly

Acceptance criteria:
* When the helper has not opened the BuddyUp application for X days, he receives a system notification on his phone
-The notification displayed is as follows: BuddyUp has <number of questions matching the helper profile> new questions, click to read and answer questions. - everything wording related will be confirmed by tech writer
-If there are no new questions matching the helper profile after X days, no notification is sent
* If the helper has turned off notifications on new questions he won’t receive this notification
* If the helper is offline at the time of the comment submission, he won’t receive the notification
* Tapping the notification will take the helper to the “Answer a question” screen on the “New” tab
Comment hidden (empty)

Updated

3 years ago
Depends on: 1083415
(Reporter)

Comment 1

3 years ago
We discussed that it's hard to track when people have been in BuddyUp so hard to send notifications when a helper has not used BuddyUp for X days.

Other options we want to assess with tech input:
- Can we send notifications based on "the helper has not been sending a notification for X days"?
- Can we send notifications at fixed intervals regardless of helper activity?

Kadir I NI you as I understand you'll clarify with developers.
Flags: needinfo?(a.topal)
Romain, what does this mean? "the helper has not been sending a notification for X days"? you mean the user has not posted anything for x days?
(Reporter)

Comment 3

3 years ago
Yes sorry :)
(Reporter)

Updated

3 years ago
User Story: (updated)

Updated

3 years ago
Whiteboard: p=3 s=bu.2015.3

Updated

3 years ago
Flags: needinfo?(a.topal)

Updated

3 years ago
Priority: -- → P2
Target Milestone: --- → 2015Q1

Updated

3 years ago
No longer depends on: 1083415
Moving to Q2
Whiteboard: p=3 s=bu.2015.3 → p=3 s=
Target Milestone: 2015Q1 → 2015Q2

Comment 5

2 months ago
Triaging old SUMO bugs. AFAIK buddy up is no longer supported and not under active development, so closing these out as won't fix.
Status: NEW → RESOLVED
Last Resolved: 2 months ago
Resolution: --- → WONTFIX
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