Closed Bug 1061588 Opened 8 years ago Closed 5 years ago

[User Story] As a helper who has defined his profile, I receive OS notifications when new questions matching my skills are raised so that I can answer them quickly

Categories

(support.mozilla.org :: BuddyUp, defect, P2)

Product:
support.mozilla.org
Component:
BuddyUp
Platform:
All
Gonk (Firefox OS)
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX
Milestone:
2015Q2

People

(Reporter: RT, Unassigned)

References

Details

(Whiteboard: p=3 s=)

User Story

As a helper who has defined his profile, I receive OS notifications when new questions matching my skills are raised so that I can answer them quickly

Acceptance criteria:
* When the helper has not opened the BuddyUp application for X days, he receives a system notification on his phone
-The notification displayed is as follows: BuddyUp has <number of questions matching the helper profile> new questions, click to read and answer questions. - everything wording related will be confirmed by tech writer
-If there are no new questions matching the helper profile after X days, no notification is sent
* If the helper has turned off notifications on new questions he won’t receive this notification
* If the helper is offline at the time of the comment submission, he won’t receive the notification
* Tapping the notification will take the helper to the “Answer a question” screen on the “New” tab
No description provided.
Depends on: 1083415
We discussed that it's hard to track when people have been in BuddyUp so hard to send notifications when a helper has not used BuddyUp for X days.

Other options we want to assess with tech input:
- Can we send notifications based on "the helper has not been sending a notification for X days"?
- Can we send notifications at fixed intervals regardless of helper activity?

Kadir I NI you as I understand you'll clarify with developers.
Flags: needinfo?(a.topal)
Romain, what does this mean? "the helper has not been sending a notification for X days"? you mean the user has not posted anything for x days?
Yes sorry :)
User Story: (updated)
Whiteboard: p=3 s=bu.2015.3
Flags: needinfo?(a.topal)
Priority: -- → P2
Target Milestone: --- → 2015Q1
No longer depends on: 1083415
Moving to Q2
Whiteboard: p=3 s=bu.2015.3 → p=3 s=
Target Milestone: 2015Q1 → 2015Q2
Triaging old SUMO bugs. AFAIK buddy up is no longer supported and not under active development, so closing these out as won't fix.
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → WONTFIX
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