Closed
Bug 1061876
Opened 10 years ago
Closed 5 years ago
Thunderbird Update does not use the maintenance service -> UAC prompt
Categories
(Thunderbird :: Installer, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: benjamin.lerner, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0 Build ID: 20140825202822 Steps to reproduce: (On Win7x64) I went to Help > About in Firefox today and noticed that there was an update (to v32) available, so I installed that. While it was downloading (and presumably installing), I went to Help > About in Thunderbird also, figuring there'd probably be an update available for that too, and there was (to v31.1). Firefox was done, so I clicked on the Restart to Finish Installation button, and then did the same in Tb. Actual results: The Firefox update installed without any UAC prompt. The Thunderbird update raised a UAC prompt. Expected results: I was under the impression that Thunderbird used the Mozilla Maintenance Service to avoid UAC prompts on Windows, so I would expect no UAC prompt. I've seen bug #926975, which says its resolved-fixed, but I'm seeing non-silent updates again. I've checked my about:config, and app.update.service.enabled is true (so it should be working), but app.update.service.errors is 2. After some further digging, I noticed my app.update.channel was set to "nightly". But Tb31.1.0 is a release build, and anyway I thought the update service was supposed to be of particular help to the nightly update channel... It's possible that I triggered this UAC behavior by having both Fx and Tb trying to update concurrently, so the service couldn't handle both requests at once?
Updated•10 years ago
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Component: Untriaged → Installer
Summary: Thunderbird Update does not use the maintenance service → Thunderbird Update does not use the maintenance service -> UAC prompt
Comment 1•9 years ago
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(In reply to Ben Lerner from comment #0) > ... > It's possible that I triggered this UAC behavior by having both Fx and Tb > trying to update concurrently, so the service couldn't handle both requests > at once? Unsure what you are asking. Firefox and THunderbird use the same service. https://wiki.mozilla.org/Windows_Service_Silent_Update
Flags: needinfo?(benjamin.lerner)
Reporter | ||
Comment 2•9 years ago
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Exactly. But I triggered the update of Tb *while the update of Fx was running*, so potentially there was contention for the update service and so Tb used a non-silent update path instead. I guess my (poorly-written) question is whether it's possible that the update service does not properly handle two Mozilla programs requesting updates from it at the same time.
Flags: needinfo?(benjamin.lerner)
Comment 3•6 years ago
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Ben, Is this something you can still reproduce?
Flags: needinfo?(benjamin.lerner)
Reporter | ||
Comment 4•6 years ago
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Unfortunately not -- my remaining Win7 laptop died the death of Too Many Broken Parts... I haven't seen this behavior recently on Win10, but then again I also haven't seen many updates to TB.
Flags: needinfo?(benjamin.lerner)
Updated•5 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → WORKSFORME
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Description
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