1061887 - Please help me resolve my account issues.

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: Administration, task)

Description

[dhuseby]

I have a bugzilla account under [e-mail].  I want to change the email address to [e-mail].  The mistake I made was that I logged into [e-mail] using Persona.  I then changed the email address to [e-mail].  I'm not sure what happened at that point, but now I have two accounts.  One under [e-mail] and another under [e-mail].

The problem I have now is that the [e-mail] account doesn't have the same vetted status and privileges as my [e-mail] account.  What I want to do is switch to [e-mail] and have the vetted status and privileges as before.  I understand this means I won't be able to use Persona for bugzilla authentication anymore and that is fine by me.

I'm not sure how to resolve this situation.  I think what needs to happen is to delete the current [e-mail] account so that I can log in using the old login system under [e-mail] and change the email address to [e-mail].

Thanks!

Comment 1

[David Lawrence [:dkl]]

Yes Persona is tricky in that the username Persona uses must match the one stored in the Bugzilla database or a new separate account is created. 

We can merge the incorrect account into the one you want to keep. Just login as the other account and make a comment to this bug vouching the merge. 

Also you will need to update your Bugzilla Email attribute in the Mozilla Phonebook (LDAP) so that you will get the standard Mozilla permissions.

dkl

Comment 2

[Dave Huseby [:huseby]]

This is the account that I want to keep: [e-mail]

I understand that this will mean that I won't be able to log in via persona.

Comment 3

[Dave Huseby [:huseby]]

So I updated my mozilla phonebook entry for my bugzilla email address.  That didn't seem to give me the vetting and privileges I used to have.  Does that only work if I can log in via persona?  I'm confused.

Comment 4

[:glob ✱]

(In reply to Dave Huseby [:huseby] from comment #3)
> So I updated my mozilla phonebook entry for my bugzilla email address.  That
> didn't seem to give me the vetting and privileges I used to have.  Does that
> only work if I can log in via persona?  I'm confused.

bugzilla isn't linked with ldap - we have a nightly report which we use to manually verify and update permissions.

i've added [e-mail] to the mozilla-employees group.


do you want us to disable the [e-mail] account?

Comment 5

[dhuseby]

Great!  I see that my [e-mail] account has the proper permissions.  Please disable the [e-mail] account.  Thanks!

Comment 6

[:glob ✱]

done :)