[OTA] "check now" gets stuck until reboot, even when an update is available

RESOLVED WONTFIX

Status

Firefox OS
Gaia::Settings
RESOLVED WONTFIX
4 years ago
4 months ago

People

(Reporter: dietrich, Unassigned)

Tracking

({regression})

unspecified
x86
Mac OS X
regression

Firefox Tracking Flags

(b2g-v1.4 unaffected, b2g-v2.0 unaffected, b2g-v2.1 unaffected, b2g-v2.2 unaffected)

Details

(Reporter)

Description

4 years ago
Flame, nightly channel

STR:

With an update available:

1. Settings -> Device Information -> Check for Updates
2. click on "Check Now"

Expected: Finds update, text disappears (which is weird, but ok), and you later get a notification of an update available.

Actual: Text changes to "checking for updates" and stays that way until you reboot. After rebooting, everything was fine.

Note: I experienced this on one device but not the other. Both are Flames on the nightly channel.
QA Wanted for branch checks.
Keywords: qawanted
Branch Check

All checks performed with the Flame v123 JB base image with 512 MB memory. 

Issue DOES NOT occur on Flame Nightly 2.2, 2.1, 2.0, 1.4.  (Open_C  not applicable.) 

Actual Results: 
After tapping "Check Now", the "Checking for updates..." text appears and either instantly disappears or remains for only about 2 seconds.  

Device: Flame Master
Build ID: 20140905040204
Gaia: 5765c62163bcb7fde5ebfd211881117de31a7c46
Gecko: dddbe46f3ceb
Version: 35.0a1 (Master)
Firmware Version: L1TC00011230
User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0
--------------------------------------------------------------------
Device: Flame 2.1
BuildID: 20140905000202
Gaia: 95e9b099aa89ded133e44014dd40b19dc0193c01
Gecko: 92a6bbdfd945
Version: 34.0a2 (Master) 
Firmware Version: L1TC00011230
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
--------------------------------------------------------------------
Device: Flame 2.0
Build ID: 20140905000204
Gaia: 4627014cc5c5eeec894183866d4c57291302f8b8
Gecko: 2fae20afe1fa
Version: 32.0 (2.0)
Firmware Version: L1TC00011230
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
--------------------------------------------------------------------
Device: Flame 1.4
Build ID: 20140905000203
Gaia: 2ee5b00bfbb8a67a967094804390b4afce8ecf54
Gecko: cbb6d7ad8641
Version: 30.0 (1.4)
Firmware Version: L1TC00011230
User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
--------------------------------------------------------------------
Open_C Nightly 2.2 Repro? Not Applicable
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: qawanted
QA Contact: ddixon

Updated

4 years ago
status-b2g-v1.4: --- → unaffected
status-b2g-v2.0: --- → unaffected
status-b2g-v2.1: --- → unaffected
status-b2g-v2.2: --- → unaffected
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)

Comment 3

4 months ago
Firefox OS is not being worked on
Status: NEW → RESOLVED
Last Resolved: 4 months ago
Resolution: --- → WONTFIX
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