106675 - Rate quote directs you in circles

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Lythande]

I'm not sure just -what- is happening here, so I'm putting it here since I don't
seem to be haveing the same problem at other sites, but...

Go to either of these sites ( http://progressive.com/ or http://nationwide.com/
) and click on the links to get a quote for auto insurance.  As I progress
through the process (following the instructions) I keep getting directed in
circles, never getting to the point where you actually enter the information to
get the quote.

For example, at Nationwide ( http://progressive.com/ and http://nationwide.com/):
 under "Get a Quote" click 'auto'
 (goes to http://quote.nationwide.com/autoquote/onlinequote.asp )
 choose state from dropdown list (eg: Ohio), click continue (URL remains same)
 Click on "Quick Quote"
 page returns to 'choose your state'
 repeat indefinitely

 

reproducible - consistently
anoyance level - extreme  ;-)

Comment 1

[Lythande]

Ack!  For the example, just go to nationwide.com   (oops)

Comment 2

[Fabian Guisset]

When I try to get auto quotes, it says my browser sucks (or something like that ;-)
What about you? :)

Comment 3

[Zach Lipton [:zach]]

ecomm

Comment 4

[Brant Gurganus]

WFM/2002022203/WinXP

Comment 5

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg