1066991 - After automatic upgrade to 32.0.1 all saved logins and passwords are gone due to Remember Passwords 1.1

Status: RESOLVED WORKSFORME

(Firefox :: Extension Compatibility, defect)

Description

[brock]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:32.0) Gecko/20100101 Firefox/32.0
Build ID: 20140911151253

Steps to reproduce:

Firefox did an automatic update to 32.0.1 at 9/13/14 12:23AM EDT


Actual results:

No saved logins (or thus  passwords) are listed under Securite->Saved Passwords.
There were Lots.  Many years of firefox use.


Expected results:

Logins and Passwords should be there the same as yesterday.

Comment 1

[Dergan]

Also lost ability to use saved passwords with upgrade to 32.0.1.  

key3.db and logins.json files are both current and have saved password info in them.

Tools --> Options --> Security --> Saved Passwords dialog opens but no sites/passwords are displayed.

When on a site where password was saved previously...clicking lock next to Mozilla Foundation then More Information --> Security ...Privacy & History section shows "Unknown" for questions "Have I visited this website prior to today?" and "Have I saved any passwords for this website?"

Comment 2

[Dergan]

UPDATE...
After going through the Troubleshooting Information (the three horizontal lines on address bar, then clicking the ?), I saw that there was a javascript file under "Important Modified Preferences" table.  I went to that folder and found the .js file had one entry that gave McAffee authority to manage pop-ups.  I deleted this .js file and restarted Firefox.  Saved passwords now work again.

Comment 3

[brock]

After researching, it seems this is a known problem:  Remember Passwords 1.1 conflicts and need to be disabled or removed.  The saved logins/passwords are then visible.  In fact, firefox added a message to the addons list that Remember Passwords is not compatible.  It would have saved many hours of screwing around if they had Disabled it automatically.

Comment 4

[:Gijs (he/him)]

Sounds like this works without add-ons, so marking this WFM.

Regarding the issue with the add-on being disabled -- if it was incompatible with 32 at the time it was released, and if you don't have something like the https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ installed, that is what happens (ie, Firefox will disable the add-on). If we didn't know at the time that it was incompatible and it wasn't marked as such, and the add-on page was updated in the meantime, Firefox wouldn't know about this and that would explain the add-on not having immediately been disabled - that or overriding the compatibility restrictions using the above or a comparable add-on/setting.

Comment 7

[Loic]

Add-on flagged as incompatible with FF32: https://addons.mozilla.org/en-US/firefox/addon/remember-passwords/