1067238 - After upgrade to 31 does not download emails from IMAP if network.negotiate-auth.allow-insecure-ntlm-v1 is false

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Paweł Łabaj]

Attachment: TB IMAP log file

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:32.0) Gecko/20100101 Firefox/32.0
Build ID: 20140830210550

Steps to reproduce:

I have upgraded TB to 31.1.1 version with Ubuntu 14.04 automatic updates. I have turned on TB.


Actual results:

1. Message "<email@address>:Connected to <imap.server.com> ..." is didplayed in the status bar
2. Emails are not downloaded.


Expected results:

Emails are downloaded from the server. I have checked with WWW client and there are new emails on it.

Comment 1

[Paweł Łabaj]

I had to downgrade TB to 24.7.0 to ba able to download emails from server.

Comment 2

[Magnus Melin [:mkmelin]]

Does setting security.use_mozillapkix_verification to false help?
Dupe of bug 1036338?

Comment 3

[Paweł Łabaj]

I did not help.

Situation is still the same

Comment 4

[Paweł Łabaj]

Attachment: This is log file from 24.7.0 version

I have attached logs from TB 24.7.0 to have ability to compare

Comment 5

[Javi Rueda :javirid]

No crash, data loss nor, apparently, memory leak

https://developer.mozilla.org/ca/docs/What_to_do_and_what_not_to_do_in_Bugzilla#Severity

Comment 6

[Paweł Łabaj]

I have tried to upgrade to the newest version - 31.4.0

1. Message "<email@address>:Connected to <imap.server.com> ..." is didplayed in the status bar. Emails are not downloaded.
2. I am not able to send email through SMTP. I get dialog error: "Sending of message failed.
The message could not be sent using SMTP server <smtp.server.com> for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator."


Account settings are the same as in 24 version.



I have attached IMAP and SMTP log files.

Comment 7

[Paweł Łabaj]

Attachment: 31.4.0 IMAP log file

Comment 8

[Paweł Łabaj]

Attachment: 31.4.0 SMTP log file

Comment 9

[Magnus Melin [:mkmelin]]

Hm, was it using NTLM authentication? 
Try setting network.negotiate-auth.allow-insecure-ntlm-v1 to true

Comment 10

[Paweł Łabaj]

(In reply to Magnus Melin from comment #9)
> Hm, was it using NTLM authentication? 

I have no idea. How can I check it?

> Try setting network.negotiate-auth.allow-insecure-ntlm-v1 to true

Where/how I can set this?

Comment 11

[Magnus Melin [:mkmelin]]

Preference | Advanced | General | Config editor

Comment 12

[Paweł Łabaj]

I have added network.negotiate-auth.allow-insecure-ntlm-v1 setting and problem has gone!