Hotmail login form is ignored.



17 years ago
13 years ago


(Reporter: ccurzio+mozilla, Assigned: asa)



Firefox Tracking Flags

(Not tracked)





17 years ago
Going to and attempting to log in is useless. The SIGN IN button
does nothing in mozilla, and one can't get past the login screen. 

At the same time of testing, logging into hotmail works under Netscape 4 and
Internet Explorer, so it probably isn't a hotmail issue. 

I'm using Mozilla Build #2001102508.

Comment 1

17 years ago
I've run into a similar problem on Sun's website. This bug seems to be a problem
with the interpretation of FORMs. 

- Go to
- Click "Continue" under "GNUZIP Tar shell script"
- Scroll to the bottom of the license agreement and click "ACCEPT"

Every time you click ACCEPT, the page will just reload. 

Comment 2

17 years ago
both sites working for me on 2001102503 Win98 but Hotmail only gives me an
unknown SSL error.
Christopher, do you install from RPM? If so, did you install the PSM RPM?

Comment 4

17 years ago

I don't use RPMs at all. I use nightly builds, and I run the mozilla-installer. 

Comment 5

17 years ago
Confirmed on the latest nightly. 

(Deleted all mozilla components on the hard drive, then did a fresh install of
2001102608. Mozilla still can't log into hotmail.)

A friend of mine running the same build *is* apparently able to get the Hotmail
form to respond. I cannot.

Slackware 8.0.0 // Mozilla Build ID #2001102608

Comment 6

17 years ago
Okay, I've found the source of the problem.

I took apart hotmail's login page, and created a simple HTML document locally,
containing just the single login form. 

Now, To see if it was a problem with Mozilla's handling of FORMs, I changed the
ACTION tag to something totally different. I refreshed the HTML document, and
clicked submit. This time, the form *did* try to submit. I got a little more
specific, and found out:

The form will NOT submit if the URL is HTTPS. 

Subsequently, no HTTPS pages work in Mozilla at all - even by typing them into
the address bar. Looking through the bug database, I've found that you
apparently need the PSM installed for HTTPS to work properly. I haven't been
installing the PSM, so I'm going to attempt that now. I will post the results.

Comment 7

17 years ago
Okay, that's what it was. If the user chooses not to install "Personal Security
Manager", HTTPS URLs will not work at all.

Sorry for wasting your time with my troubleshooting, but I DID get somewhere. At
least now we know where the problem lies. (Amazingly enough, when I submitted my
last comment regarding my theory on HTTPS/PSM, there was a midair collision.
When I went back and re-submitted my changes, someone had already related the
bug to another bug regarding HTTPS errors.)

There it is. :)
Yep.  PSM is what handles https and all crypto in general.  It will all not work
without it.  That's why I asked about the PSM rpm.... :)

Marking invalid.
Last Resolved: 17 years ago
Resolution: --- → INVALID
Product: Browser → Seamonkey
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