Open
Bug 1068265
Opened 10 years ago
Updated 2 years ago
Performing a Thunderbird Update creates an additional Thunderbird entry in "Control Panel\Programs\Programs and Features"
Categories
(Thunderbird :: Installer, defect)
Tracking
(Not tracked)
UNCONFIRMED
People
(Reporter: egirardguard-registration, Unassigned)
Details
Attachments
(1 file)
221.45 KB,
image/jpeg
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Details |
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0 Build ID: 20140911151253 Steps to reproduce: Whenever I get a pop-up to install a Thunderbird "Update" and perform the update, an additional Thunderbird version entry is always added to "Control Panel\Programs\Programs and Features" (registry). This has happened for releases 31.0 to 31.1.0 and from 31.1.0 to 31.1.1 (see attachment). Note: I have Thunderbird installed on my E: Drive. See also: Uninstall information of old version not cleared from registry when updating via auto update Actual results: An additional Thunderbird version entry is always added to "Control Panel\Programs\Programs and Features" (registry) and the previous entry remains. Expected results: The previous Thunderbird version entry should be removed from "Control Panel\Programs\Programs and Features".
Reporter | ||
Updated•10 years ago
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Priority: -- → P2
Updated•9 years ago
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Priority: P2 → --
hi Today, same issue for me, with 38.5.0 and 38.5.1. all mails since 24-09-2015 are deleted. (the last mail received i can see in my list is 24-09-2015) Without save, i was dead ! it's second time that the issue occurs for me. The first time, i loose 15 days messaging before understand what happened. It was in september 2015, i don't remember version number. I had uninstalled the two versions and reinstall the newest, and all was right. i'm under windows 8.1 greets ! Paramètres de base de l'application Nom: Thunderbird Version: 38.5.1 Agent utilisateur: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Dossier de profil: Ouvrir le dossier correspondant (Lecteur local) Identifiant de compilation de l'application: 20151228123010 Plugins activés: about:plugins Configuration de compilation: about:buildconfig Utilisation mémoire: about:memory Comptes courrier et groupes account1: INCOMING: account1, , (pop3) pop.orange.fr:995, SSL, External OUTGOING: smtp.orange.fr:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account4: INCOMING: account4, , (pop3) pop.orange.fr:110, plain, passwordCleartext OUTGOING: smtp.orange.fr:465, SSL, passwordCleartext, true account5: INCOMING: account5, , (pop3) pop.orange.fr:995, SSL, passwordCleartext OUTGOING: smtp-msa.orange.fr:587, plain, passwordCleartext, true account6: INCOMING: account6, , (pop3) pop3.live.com:110, plain, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account7: INCOMING: account7, , (pop3) pop3.live.com:110, plain, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account8: INCOMING: account8, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account10: INCOMING: account10, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account11: INCOMING: account11, , (pop3) pop.orange.fr:995, SSL, passwordCleartext OUTGOING: smtp.orange.fr:465, SSL, passwordCleartext, true account12: INCOMING: account12, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:465, SSL, passwordCleartext, true Rapports de plantage Extensions Lightning, 4.0.5.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Préférences modifiées importantes Nom: Valeur accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.5.1 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 1b6b9e0e-65fa-44f7-8696-de8598b930a mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.cookieBehavior: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1442335755 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 91253719 plugin.importedState: true plugin.state.flash: 0 print.printer_HP_Photosmart_C4500_series.print_bgcolor: false print.printer_HP_Photosmart_C4500_series.print_bgimages: false print.printer_HP_Photosmart_C4500_series.print_colorspace: print.printer_HP_Photosmart_C4500_series.print_command: print.printer_HP_Photosmart_C4500_series.print_downloadfonts: false print.printer_HP_Photosmart_C4500_series.print_duplex: 0 print.printer_HP_Photosmart_C4500_series.print_edge_bottom: 0 print.printer_HP_Photosmart_C4500_series.print_edge_left: 0 print.printer_HP_Photosmart_C4500_series.print_edge_right: 0 print.printer_HP_Photosmart_C4500_series.print_edge_top: 0 print.printer_HP_Photosmart_C4500_series.print_evenpages: true print.printer_HP_Photosmart_C4500_series.print_footercenter: print.printer_HP_Photosmart_C4500_series.print_footerleft: &PT print.printer_HP_Photosmart_C4500_series.print_footerright: &D print.printer_HP_Photosmart_C4500_series.print_headercenter: print.printer_HP_Photosmart_C4500_series.print_headerleft: &T print.printer_HP_Photosmart_C4500_series.print_headerright: &U print.printer_HP_Photosmart_C4500_series.print_in_color: true print.printer_HP_Photosmart_C4500_series.print_margin_bottom: 0.5 print.printer_HP_Photosmart_C4500_series.print_margin_left: 0.5 print.printer_HP_Photosmart_C4500_series.print_margin_right: 0.5 print.printer_HP_Photosmart_C4500_series.print_margin_top: 0.5 print.printer_HP_Photosmart_C4500_series.print_oddpages: true print.printer_HP_Photosmart_C4500_series.print_orientation: 0 print.printer_HP_Photosmart_C4500_series.print_page_delay: 50 print.printer_HP_Photosmart_C4500_series.print_paper_data: 9 print.printer_HP_Photosmart_C4500_series.print_paper_height: 297,00 print.printer_HP_Photosmart_C4500_series.print_paper_name: print.printer_HP_Photosmart_C4500_series.print_paper_size_type: 0 print.printer_HP_Photosmart_C4500_series.print_paper_size_unit: 1 print.printer_HP_Photosmart_C4500_series.print_paper_width: 210,00 print.printer_HP_Photosmart_C4500_series.print_plex_name: print.printer_HP_Photosmart_C4500_series.print_resolution: 0 print.printer_HP_Photosmart_C4500_series.print_resolution_name: print.printer_HP_Photosmart_C4500_series.print_reversed: false print.printer_HP_Photosmart_C4500_series.print_scaling: 1,25 print.printer_HP_Photosmart_C4500_series.print_shrink_to_fit: true print.printer_HP_Photosmart_C4500_series.print_to_file: false print.printer_HP_Photosmart_C4500_series.print_unwriteable_margin_bottom: 0 print.printer_HP_Photosmart_C4500_series.print_unwriteable_margin_left: 0 print.printer_HP_Photosmart_C4500_series.print_unwriteable_margin_right: 0 print.printer_HP_Photosmart_C4500_series.print_unwriteable_margin_top: 0 Accélération graphique Description de la carte: Intel(R) HD Graphics 4600 ID du vendeur: 0x8086 ID du périphérique: 0x0416 RAM de la carte: Unknown Pilotes de la carte: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Version du pilote: 10.18.10.3355 Date du pilote: 11-15-2013 Description de la carte (GPU 2): NVIDIA GeForce GTX 850M ID du vendeur (GPU 2): 0x10de ID du périphérique (GPU 2): 0x1391 RAM de la carte (GPU 2): 2048 Pilote de la carte (GPU 2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Version du pilote (GPU 2): 9.18.13.4052 Date du pilote (GPU 2): 7-2-2014 Direct2D activé: false DirectWrite activé: false (6.3.9600.18123) Paramètres ClearType: Paramètres ClearType introuvables Rendu WebGL: false Fenêtres avec accélération graphique: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Ramasse-miettes incrémentiel: 1 Accessibilité Activée: 0 Empêcher l'accessibilité: 0 Versions des bibliothèques Version minimale attendue Version utilisée NSPR 4.10.10 4.10.10 NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS Util 3.19.2.1 3.19.2.1 NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
hi, still me i'd saved my profile (today...) before seeing there was this bug : all my mails since 25-09-2016 are loosed. is there a little chance to recover them from original profile? ((
please forget comment 1 and 2. No data loss. here the good comment : Today, same issue for me, with 38.5.0 and 38.5.1. verified with a friend on windows 8.1, same issue. )
Updated•2 years ago
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Severity: normal → S3
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Description
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