If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

Mouse scroll wheel doesn't work on Google Calendar since Fx 32.0.2

RESOLVED INVALID

Status

()

Firefox
General
RESOLVED INVALID
3 years ago
3 years ago

People

(Reporter: Noah, Unassigned)

Tracking

32 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

3 years ago
Some users are reporting they can't scroll with the mouse wheel on Google Calendar since they upgraded to 32.0.2. Others claim 32.0.3, even though that only had the NSS exploit patch.

Multiple people have reported this problem here:
https://support.mozilla.org/en-US/questions/1021902
^ It already has 45 people shown as having the problem

The comment that best sums it up is:
"I am having the exact same issue. I have tried it on Firefox 32.0.3 on Mac OS X 10.8, Ubuntu 12.04 and Windows 7. In all cases restarting with add-ons disabled does not solve the problem.

I can confirm that there is no problem on the latest Chrome for Mac or Internet Explorer 11."

Another points the blame at 32.0.2:
"I had this issue in 32.0.2, and still have it with the update to 32.0.3. I just updated to see if that would help. It started 2 days ago."

No need to blame mouse models or drivers since Chrome and IE 11 don't show the problem.

My money's on 32.0.2. I'd make a comment about how rapid release introduced yet another annoying issue that requires users to sit on the latest build because of this paramount security exploit found in NSS with no recourse except to either wait for a unlikely chemspill (depends on the severity I realize) or the next release but... I won't. ;) Can someone say update fatigue? :P

About 69 scroll related bugs checked into Firefox 32:
http://mzl.la/1ve4gvG

More like ~50-ish if you ignore the Fx for Android, Talos, mochitest, Panning and Zooming, Cocoa bugs. Have fun finding the regression in that. :/

Comment 1

3 years ago
I have this problem in 27.0.1 on Win7 - it seemed to coincide with a Google Apps message last week about my browser not being supported anymore. I'm no genius so I can't tell if any of the Google apps release activity last week (as at http://whatsnew.googleapps.com/home) is to blame but it definitely worked before and I haven't altered Firefox in any way since then.

Comment 2

3 years ago
Interestingly enough, scrolling is now working again. I haven't even so much as restarted Firefox since my last comment and so I'm pretty sure my particular problem was related to a Google Apps restriction of some description. Nothing obvious jump sout from the release calndar mentioned before, though though have been playing with 'legacy' URLs so that may have affected things? Sorry if this isn't even remotely helpful!
The support thread mentioned in comment 0 has users stating that the scroll is now working..
(Reporter)

Comment 4

3 years ago
I noticed on Monday 9/29, reports coming into the original thread that the scrolling problem seemed to be fixed now. I waited a few days to be sure before I closed this bug. So it looks like Google silently made up a update to Calendar and probably fixed some screwy javascript or whatever can break scrolling these days.

Before that, the "me too" votes for this problem jumped from 45 to 75 people. Anyway since everyone seems to be reporting this is fixed now, I'm marking this bug as invalid.

And now we know to blame Google if this happens again in the future. ;)

Original thread:
https://support.mozilla.org/en-US/questions/1021902
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.