Closed Bug 1074941 Opened 11 years ago Closed 8 years ago

McAfee Secure Site/ Search kills Firefox on Win7

Categories

(Firefox :: Extension Compatibility, defect)

Product:
Firefox
Component:
Extension Compatibility
Version:
32 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: dblasinski, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0 Build ID: 20140923175406 Steps to reproduce: Latest firefox, latest McAfee, Win7 with all updates. Took McAfee up on its offer and downloaded their Secure Search/ Secure Site Browser addition. Actual results: Works fine with IE and Chrome. Firefox takes at least a minute to download ANY PAGE and eventually just stops. I have to kill Firefox and restart. Expected results: Firefox should not have been affected at all, removed McAfee Secure Search using Control Panel and everything worked just fine.
Jorge, this sounds terrible, do we have contacts at McAfee who we can talk to about this?
Component: Untriaged → Extension Compatibility
Flags: needinfo?(jorge)
Is McAfee Secure Search an add-on or an application? Have you tried contacting McAfee through their support channels? I think we need better confirmation of the problem before we loop in the McAfee people.
Flags: needinfo?(jorge) → needinfo?(dblasinski)
Closing due to inactivity and assuming things are different now (hoping so).
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
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