Closed
Bug 1076056
Opened 10 years ago
Closed 10 years ago
[Homescreen] when tapping on Smart collection phone will reboot
Categories
(Firefox OS Graveyard :: Gaia::Homescreen, defect)
Tracking
(b2g-v2.1 unaffected, b2g-v2.2 affected)
RESOLVED
DUPLICATE
of bug 1083965
Tracking | Status | |
---|---|---|
b2g-v2.1 | --- | unaffected |
b2g-v2.2 | --- | affected |
People
(Reporter: rmitchell, Unassigned)
References
()
Details
(Keywords: regression, Whiteboard: [systemsfe])
Attachments
(1 file)
431.72 KB,
text/plain
|
Details |
Description: On a fresh flash in the 2.2 build when tapping the smart collection on the home screen, flame will reboot. Repro Steps: 1) Update a Flame to 20141001040205 2) After a fresh flash to 2.2 tap a smart collection, any of the three can reproduce this Actual: Screen goes black and flame reboots Expected: Launch smart collection Environmental Variables: Device: Flame Master Build ID: 20141001040205 Gaia: 0e280591881d44b80f456bc27e12d9114c218868 Gecko: 14665b1de5ee Version: 35.0a1 (Master) Firmware Version: v180 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 Repro frequency: 1/4 See attached: logcat video clip: http://youtu.be/nCHnf1_d1JQ
This issue DOES occur on Flame 2.2 (319mb) When tapping on Smart collection phone will reboot Flame 2.2 KitKat Base (319mb) Environmental Variables: Device: Flame 2.2 Master BuildID: 20140926040203 Gaia: a06714c555ca7068545f10b4437a16c14cd8e7f5 Gecko: 9e3d649b80a2 Version: 35.0a1 (2.2 Master) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0 Issue does NOT occur on kitkat Flame 2.1(512MB) kitkat 2.0 (319mb) kitkat Flame 2.1 KitKat Base (319mb) Environmental Variables: Device: Flame 2.1 Build ID: 20141001000202 Gaia: 86a3626055ed58b39525424126870dc0a503e79f Gecko: c20912812877 Version: 34.0a2 (2.1) Firmware Version: v180 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Flame 2.0 KitKat Base (319mb) Environmental Variables: Device: Flame 2.0 Build ID: 20141001000205 Gaia: ddb7567c60b31dbcb27817f8c126bbba8dccb63b Gecko: e3545ca967ae Version: 32.0 (2.0) Firmware Version: v180 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
Comment 2•10 years ago
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I haven't yet been able to reproduce this on Master - how are you flashing the device? And is it connected to wifi or data when it happens?
Flags: needinfo?(rmitchell)
This was reproduced on today’s build Full flash, this can be reproduced with wifi or data on or off.This issue does have a rather low repro rate and we have only gotten it to reproduce on two devices today and one with more repros then the other.
Flags: needinfo?(rmitchell)
Not nominating this to block, this issue seems to occur on random devices.
Comment 5•10 years ago
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Adding qawanted due to the severity of this issue to check and see if they can get a solid repro on this.
Keywords: steps-wanted
Updated•10 years ago
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QA Whiteboard: [QAnalyst-Triage+]
Comment 6•10 years ago
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I've been able to reproduce this bug in the latest Flame 2.2 KK set to 319mb. STR: 1. Reboot Flame Device. 2. When the icons on the homescreen populate just tap on a collection icon. Results: Phone reboots. Repro Rate: 5/5 Environmental Variables: Device: Flame 2.2 KK BuildID: 20141017073248 Gaia: 1daf2dadcd0d554c733661a4c0be1b82001e9da0 Gecko: 51892b39597a Version: 36.0a1 (2.2) Firmware: V180 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: steps-wanted
QA Contact: croesch
Comment 7•10 years ago
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Additional Info It seems this bug can only happen directly after a reset. I was not able to get it to happen if i had spent time on the phone then decided to tap on the collection icon later.
Comment 8•10 years ago
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Confirmed on: 2.2 Tinderbox-Eng / V184 / 512 mem / shallow-flash Device: Flame 2.2 Build ID: 20141017073248 Gaia: 1daf2dadcd0d554c733661a4c0be1b82001e9da0 Gecko: 51892b39597a Version: 36.0a1 (2.2) Firmware Version: v184 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0 This might not be the most visible bug but I think the effects are worthy of nomming and finding a window on.
blocking-b2g: --- → 2.2?
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: regressionwindow-wanted
Comment 9•10 years ago
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There is a duplicate issue that came from Smoketest that has much more traction on it so I'm going to Future-Dupe (don't be sad RJ!)
Status: NEW → RESOLVED
Closed: 10 years ago
Keywords: regressionwindow-wanted
Resolution: --- → DUPLICATE
Updated•10 years ago
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QA Contact: croesch
Updated•10 years ago
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blocking-b2g: 2.2? → ---
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Description
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