1076738 - Thunderbird 24.7 crash [@ libxul.so@0x1465742 | libc-2.18.so@0x99389 ]

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[David Rankin]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Firefox/31.0
Build ID: 2014082900

Steps to reproduce:

Nothing, tbird was just running in the background and crashed.


Actual results:

Crash reporter appeared, tried to submit and restart, then Crash reporter appeared again, ... The following 4 Crash reports were generated:

bp-7eacae3e-214c-4346-94d6-725ef2141002
bp-b44db91b-5d2d-441b-b156-9a5402141002
bp-f6cc075e-2bf3-4293-8c5f-756eb2141002
bp-bd80ba8a-4ca8-4560-94dc-114122141002

Attempted to reopen https://bugzilla.mozilla.org/show_bug.cgi?id=672671, but it is closed and the comment there is for new crashes to open a new bug. Also, id=833117
did not apply because that was for warning output from a running application, not one that cratered. The want new bug files as well.

Attempting to start from the command line generated the following output:

$ thunderbird

(process:471): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

(thunderbird:471): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised

(thunderbird:471): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised

(thunderbird:471): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised

(thunderbird:471): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised
ACR (Component): component init
03:47 alchemy:~/dev/prg/asm/nasm>
(crashreporter:494): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::sm-connect after class was initialised

(crashreporter:494): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::show-crash-dialog after class was initialised

(crashreporter:494): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::display after class was initialised

(crashreporter:494): GLib-GObject-WARNING **: Attempt to add property GnomeProgram::default-icon after class was initialised

Who knows. I'll try rebooting the get tbird running again. Tried 31.1.0, but it crashes continually. 24.7 generally runs for a week or so before it scatters.


Expected results:

Tbird should have kept running happily and not cratered. Then, when it did, it should be smart enough to restart. When this crash occurs, something is totally hosed so that restarting is impossible.

Comment 1

[Philip Chee]

You appear to be using a version of Thunderbird from your Linux application manager. As we don't know what modifications your distro made to Thunderbird the first step for you is to see if the issue is present in official Mozilla Thunderbird builds

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to Philip Chee from comment #1)
> You appear to be using a version of Thunderbird from your Linux application
> manager. As we don't know what modifications your distro made to Thunderbird
> the first step for you is to see if the issue is present in official Mozilla
> Thunderbird builds

David seems to have a habit of not replying.
We can't proceed without more info.

"g_slice_set_config: assertion 'sys_page_size == 0' failed" is merely informational and is mentioned in many other linux bug reports