1079548 - App purchase fails with unexpected FXA_FAILED error

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[krupa raj[:krupa]]

Attachment: screenshot

Connectivity: wifi
SIM used:
Gaia/device: Flame/2.1


steps to reproduce:
1. Tester is not signed in
2. Launch marketplace payments-alt app
3. Search for :paid
4. Start the purchase of an app
5. Sign in using fxA
6. Sign in again using fxA (bug 1079529)


expected behavior:
After user signs in (twice), Enter PIN screen loads


actual behavior:
After user signs in for the second time, an error message loads. See screenshot.

Comment 1

[krupa raj[:krupa]]

Attachment: verbose-logging for fxa failure.txt

10-07 18:19:20.832 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:65 in i<.render: [views][fxa-authorize] authorizing FxA login
10-07 18:19:21.122 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:63 in s/<: [lib][auth] error
10-07 18:19:21.122 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:63 in s/<: [lib][auth] 502
10-07 18:19:21.132 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:63 in s/<: [lib][auth] login error
10-07 18:19:21.132 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:66 in o<.render: [views][error] {"cancelModifier":"cancel","cancelText":"Cancel","ctaText":"OK","errorCode":"FXA_FAILED","heading":"Error","msg":"An unexpected error occurred.","showCancel":true,"showCta":false}
10-07 18:19:21.132 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:66 in o<.render: [views][error] Rendering Error template
10-07 18:19:21.132 E/GeckoConsole(  277): Content JS LOG at https://payments-alt-cdn.allizom.org/mozpay/spa/js/main.min.js?bust=a1a9a19c7f86cc01f048cd95337a6fcd4632e107:65 in c<.renderTemplate: [views][base] Replacing $el with rendered content
^Z

Comment 2

[Andy McKay]

Any idea Stuart?

Comment 3

[Stuart Colville [:muffinresearch]]

Looks like a request is failing that error_code appears to come from here:

https://github.com/mozilla/spartacus/blob/b54f14c0adfcf47e5b19e709c0bb24d04ea59cc2/public/js/lib/auth.js#L98

Needs further digging into to understand why the request is blowing up.

Comment 4

[Allen Short [:ashort]]

https://github.com/mozilla/webpay/commit/ffc10f5d5

Comment 5

[krupa raj[:krupa]]

I can make purchases now.