Site: http://support.us.playstation.com Playstation.com support site sends desktop version to Firefox OS smartphones :: Steps To Reproduce This site intends to send mobile phones a mobile version, but fails to detect Firefox OS smartphones as mobile. Browser detection happens at the backend. Here's some analysis of the HTTP traffic, note the different amount of content sent to Firefox OS compared to Firefox on Android and Safari on iPhone: Selected HTTP response headers (Firefox OS, Firefox on Android, Safari on iPhone): Response for: 'Mozilla/5.0 (Mobile; rv:29.0) Gecko/29.0 Firefox/29.0' Response Status: 200 content-length: 20995 content-type: text/html; charset=UTF-8 Response for 'Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0' and 'Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25' Response Status: 200 content-length: 17637 content-type: text/html; charset=UTF-8 :: Expected Result Mobile content :: Actual Result Desktop site :: Additional Information Software Version: 2.0 Reporter's User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
Same thing is happening for Windows Mobile Phone 8 ie10. Faking Firefox Android, or Chrome Mobile on Android on Firefox Desktop, sends the right version of the content. To be contacted.
See also bug 843126 for prior contacts.
Created attachment 8503002 [details] support-playstation-chrome.png This is a screenshot of the site when we fake a Chrome Mobile Android UA on Firefox Desktop. The site is working. So being sent the same content on other Mobile would be nice. Windows 8 Mobile phone IE 10 exhibits the same issue than Firefox OS.