[stage] Login help for username williamr

VERIFIED FIXED

Status

Mozilla Developer Network
Account Help
VERIFIED FIXED
3 years ago
3 years ago

People

(Reporter: williamr, Assigned: shobson)

Tracking

Details

(Whiteboard: [trouble-logging-in])

(Reporter)

Description

3 years ago
I tried signing into MDN stage with my email williamr@mozilla.com, I am asked to create a profile. I requested the username williamr (which I use on MDN production) and got the message 'This username is already taken. Please choose another.'

I wonder if I already own that username under a different email address or if someone else owns it.
(Assignee)

Comment 1

3 years ago
Email addresses on staging server are sanitized so the username is taken but it's assigned to a testing email address If you want to help us with the beta test I'm happy to either:

1) replace the sanitized email with your email
2) delete the user williamr so you can sign up with your preferred email

Let me know which you'd prefer. Thanks :)
Flags: needinfo?(williamr)
(Assignee)

Updated

3 years ago
Assignee: nobody → shobson
(Reporter)

Comment 2

3 years ago
(In reply to Stephanie Hobson [:shobson] from comment #1)
> Email addresses on staging server are sanitized so the username is taken but
> it's assigned to a testing email address If you want to help us with the
> beta test I'm happy to either:

Happy to help with testing. Let's go with #1. Thanks!

> 1) replace the sanitized email with your email
Flags: needinfo?(williamr)
(Assignee)

Comment 3

3 years ago
Done! Reopen the bug if it gives you any trouble ;)
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
(Reporter)

Comment 4

3 years ago
Hmmm. When I sign in with williamr@mozilla.com, I am still asked to create a profile. And my username williamr is claimed, which I expected.

Any suggestions for how I can sign in? Feel free to delete the user williamr too. Thanks!
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
(Assignee)

Comment 5

3 years ago
Option 2 it is. Now it should prompt you to create an account but the username should be free. *crosses fingers*
Status: REOPENED → RESOLVED
Last Resolved: 3 years ago3 years ago
Resolution: --- → FIXED
(Reporter)

Comment 6

3 years ago
It worked. Bumping to verified. Thanks :shobson!
Status: RESOLVED → VERIFIED
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