[Settings] Incorrect error message is prompted when entering mismatching PIN numbers

RESOLVED WONTFIX

Status

Firefox OS
Gaia::Settings
RESOLVED WONTFIX
4 years ago
3 months ago

People

(Reporter: KTucker, Unassigned)

Tracking

({regression})

unspecified
ARM
Gonk (Firefox OS)
regression

Firefox Tracking Flags

(b2g-v2.0 unaffected, b2g-v2.1 affected, b2g-v2.2 affected)

Details

(Whiteboard: [2.1-flame-test-run-3])

Attachments

(2 attachments)

Created attachment 8501887 [details]
Pinsdon'tmatch.png

Description:
The Pins don't match error message states "You have 2 tries left to enter the correct code before locking the SIM card". 

Repro Steps:
1)  Updated Flame to Build ID: 20141008000201
2)  Open "Settings". 
3)  Tap on SIM manager>Sim Security>Change PIN
4)  Enter the correct PIN in text field 1.
5)  For the new PIN, put in two PIN codes that do not match. 
6)  Observe the error message.

Actual:
The user is prompted that the Pins don't match but underneath that it states that "You have 2 tries left to enter the correct code before locking the SIM card". 

Expected:
The user is prompted to the correct error message to avoid end user confusion.

Environmental Variables:
Device: Flame 2.1(KK)(319mb)(Full Flash)
Build ID: 20141008000201
Gaia: d71f8804d7229f4b354259d5d8543c25b4796064
Gecko: 7fa82c9acdf2
Version: 34.0a2 Flame 2.1 KK (319mb)
Firmware Version: v180
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Notes:
Repro frequency: 100%
Link to failed test case: https://moztrap.mozilla.org/manage/case/8577/
See attached: screenshot, logcat
This issue also occurs on the Flame 2.2(319mb)(KK)(Full Flash)

The user is prompted the incorrect error message after entering in mismatching PINs.

Device: Flame 2.2 Master KK (319mb) (Full Flash)
BuildID: 20141008040203
Gaia: 0bc74ce502672cf0265b24cf3a25d117c3de5e71
Gecko: e4cfacb76830
Gonk: 52c909e821d107d414f851e267dedcd7aae2cebf
Version: 35.0a1 (2.2 Master)
Firmware: v180
User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0

--------------------------------------------------------------------

The issue does not occur on the Flame 2.0(KK)(319mb)(Full Flash).

The user is only prompted that the "Pins don't match".

Device: Flame 2.0 (KK)(319mb)(Full Flash)
BuildID: 20141008000202
Gaia: 31a49c7932c7085961760a6bef9ed381ea38d7e3
Gecko: a2d707e79061
Gonk: 52c909e821d107d414f851e267dedcd7aae2cebf
Version: 32.0 (2.0)
Firmware: V180
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
Created attachment 8501899 [details]
MismatchingPinslog.txt
(Reporter)

Updated

4 years ago
Whiteboard: [2.1-flame-test-run-3]
Not nominating this as a blocker. The message is confusing, but the SIM card will not be locked after 3 attempts like the error suggests
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
status-b2g-v2.0: --- → unaffected
status-b2g-v2.0M: unaffected → ---

Comment 4

3 months ago
Firefox OS is not being worked on
Status: NEW → RESOLVED
Last Resolved: 3 months ago
Resolution: --- → WONTFIX
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