[SMS/MMS]When receiving sms or mms outside of thread there is no notification tone for it



4 years ago
a year ago


(Reporter: rmitchell, Unassigned)



Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v2.0 unaffected, b2g-v2.1 affected, b2g-v2.2 unaffected)


(Whiteboard: [2.1-flame-test-run-3], URL)


(1 attachment)

74.88 KB, text/plain


4 years ago
Created attachment 8502893 [details]
Log cat

When receiving sms or mms outside of thread there is no notification tone for it      

Repro Steps:
1) Update a Flame to 20141008000201
2) With a flame not on the messaging app
3) Turn ringtone volume to a level that can be heard  
4) Receive a SMS or MMS

no notification tone     

Notification tone 

Notes:out of the five devices tested this occurs on 2 devices.Also when this was occuring the tone would sound if user was in a message app message thread.

Environmental Variables:
Device: Flame 2.1 KK (319mb) (Full Flash)
Build ID: 20141008000201
Gaia: d71f8804d7229f4b354259d5d8543c25b4796064
Gecko: 7fa82c9acdf2
Version: 34.0a2 Flame 2.1 KK (319mb)
Firmware Version: v180
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Repro frequency:25%
See attached: logcat and Video:https://www.youtube.com/watch?v=6dDyA1PSL3s

Comment 1

4 years ago
Issue does occur on Flame 2.2 Master KK (319mb) (Full Flash) , Flame 2.0 KK (319mb) (Full Flash)

When receiving sms or mms outside of thread there is a notification tone for it 

Device: Flame 2.2 Master KK (319mb) (Full Flash)
BuildID: 20141008040203
Gaia: 0bc74ce502672cf0265b24cf3a25d117c3de5e71
Gecko: e4cfacb76830
Gonk: 52c909e821d107d414f851e267dedcd7aae2cebf
Version: 35.0a1 (2.2 Master)
Firmware: v180
User Agent: Mozilla/5.0 (Mobile; rv:35.0) Gecko/35.0 Firefox/35.0

Device: Flame 2.0 KK (319mb) (Full Flash)
BuildID: 20141008000202
Gaia: 31a49c7932c7085961760a6bef9ed381ea38d7e3
Gecko: a2d707e79061
Gonk: 52c909e821d107d414f851e267dedcd7aae2cebf
Version: 32.0 (2.0)
Firmware: V180
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(dharris)
There is a huge difference in how this works, whether you're in a thread or not.

If you're not in a thread, we send a notification, and it's the System app's responsibility to play the tone for the notification.

Can you please check whether other notifications (easiest could be taking a screenshot) play the sound?
Flags: needinfo?(rmitchell)

Comment 3

4 years ago
when this was occurring, every type of notification occurred save for receiving SMS's and MMS's. All of which still occurred were sending SMS and MMS's screenshots receiving phone calls and dialling on the dialler.
Flags: needinfo?(rmitchell)

Comment 4

4 years ago
One other note that might help, this started occurring after several hours on an MMS test suite, so this started after a few hours of sending and receiving MMS and SMS's in large quantities.
Since System is responsible for this sound, I'm moving there.

Wondering if we might leak some Audio object or something.
Component: Gaia::SMS → Gaia::System
Not block on this, as this is a very low repro rate, and doesnt seem to happen on all devices, after talking with the reporter
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)

Comment 7

a year ago
Firefox OS is not being worked on
Last Resolved: a year ago
Resolution: --- → WONTFIX
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