Closed Bug 1083559 Opened 7 years ago Closed 6 years ago
Running x64 nightly builds while using a clean profile locks up firefox
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:36.0) Gecko/20100101 Firefox/36.0 Build ID: 20141015114030 Steps to reproduce: Downloaded the latest zipped build of x64 firefox nightly for Windows. Actual results: Very soon after launching the browser, the whole PC becomes unresponsive and I am forced to perform a hard reset of Windows. This happens with a clean profile. Expected results: The browser should work normally. I am attaching my about:support information, which also contains a brief description of my PC and a copy of my MSINFO32 summary.
More information... It seems with a clean profile the browser doesn't lock up the entire PC. It only locks up firefox. If I disable OMTC, the browser runs normally. If I enable e10s with OMTC off, my PC locks up instantly. Michael
Hardware: x86 → x86_64
Summary: Running x64 nightly builds while using a clean profile crashes my PC → Running x64 nightly builds while using a clean profile locks up firefox
Type about:support and paste the graphics section.
I confirmed. Windows8.1 64bit is bad, Windows7 Pro is good. Steps to reproduce: 1.download "firefox-36.0a1.en-US.win64-x86_64.installer.exe" and install. 2.confirm boot nightly(first profile). 3.exit nightly. 4.run "firefox -p", make new profile named "test". Actual results: not boot nightly.(display on task manager) Expected results: boot nightly.
Marking as New based on comment #3.
Status: UNCONFIRMED → NEW
Component: Untriaged → General
Ever confirmed: true
Am I right in thinking the 2014-10-15 nightly works and the 10-16 nightly is broken for you?
None of the 64-bit builds work until I disable OMTC. The browser will launch and just freeze and become unresponsive. After I disable OMTC the browser works as expected. If I enable e10s AFTER disabling OMTC, the whole PC freezes and has to be reset by holding in the power button.
I reconfirm this bugs. My notebook is Acer Aspire V5-171-F58D(Intel Core i5-3317U, 8GiB RAM, Intel HD Graphics 4000, Windows8.1). GOOD: Download "firefox-35.0a1.en-US.win64-x86_64.installer.exe" on http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2014-10-01-03-02-05-mozilla-central/ about:buildconfig is https://hg.mozilla.org/mozilla-central/rev/14665b1de5ee BAD: download:"firefox-35.0a1.en-US.win64-x86_64.installer.exe" on http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2014-10-02-03-02-02-mozilla-central/ about:buildconfig is https://hg.mozilla.org/mozilla-central/rev/2399d1ae89e9 (clean uninstall step is follow.) 1.uninstall Nightly and Mozilla Maintenance Service on Control panel. 2.remove directory. (1)C:\ProgramData\Mozilla (2)C:\Users\username\AppData\Local\Mozilla (3)C:\Users\username\AppData\Roaming\Mozilla 3.install nightly. attached about:support. Thanks.
Things working better these days? Lots of changes to the OMTC/Graphics pipeline since this bug was filed last year.
I am no longer having the issue Thanks guys! Michael T
Thanks for the quick reply!
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.