Closed Bug 1083862 Opened 11 years ago Closed 11 years ago

Fix email in "Inquiry about Mozilla Web Compatibility" email

Categories

(Marketing :: Community, task)

Product:
Marketing
Component:
Community
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: miketaylr, Assigned: bniolet)

Details

The email sent to people who select webcompat has at the bottom, "Feel free to contact me anytime if you're having any problems! I'm mtaylor@mozilla.com." It should say miket@mozilla.com (an alias for mitaylor@mozilla.com). The original mtaylor@ left a while back.
Mike, Is the error only in the body of the message (in which case Jennie or I can change it) or is it in the reply to and sending addresses in the system? Have you been getting notifications of incoming volunteers? Thanks!
It might be both... I haven't received any emails yet. And my test reply to Mike Taylor <reply-fe90157371610c7c7c-100_TEXT-167729346-1065730-1@e.mozilla.org> hasn't showed up yet.
Moving to the newsletter component.
Component: Bedrock → Newsletters
Hey Mike & Larissa, I just updated in basket (the email that's sent to the steward when someone fills out the form) + ET's replyto email info (email address when someone hits reply) to: miket@mozilla.com Jennie can make the update to the auto-responder email that's sent to the volunteer.
Component: Newsletters → Community
Product: www.mozilla.org → Marketing
Version: Production → unspecified
(In reply to Jessilyn Davis from comment #4) > I just updated in basket (the email that's sent to the steward when someone > fills out the form) + ET's replyto email info (email address when someone > hits reply) to: miket@mozilla.com Thanks Jessilyn, I've gotten a few emails from prospective volunteers just today. :)
Awesome :) Happy to hear it's working well now! Assigning to Jennie so she's sure to make the changes to the email content too.
Assignee: nobody → jhalperin
Hi Jennie, can you help update this? I received a reply from someone this week (they used Reply-To) and noticed we're still sending the wrong email in the message body.
I'll investigate this.
Flags: needinfo?(jhalperin)
Assignee: jhalperin → bniolet
I have updated the emails in the HTML and TXT as well as the TXT-only versions for Coding Webcompat QA Webcompat SUMO Webcompat The changes have been published to the autoresponders. You should be good to go now, Mike. Thanks!
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
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