[Contacts] Error prompt prevents user from exiting contact screen



Firefox OS
4 years ago
4 years ago


(Reporter: CorinneI, Assigned: sergi)



2.1 S7 (24Oct)
Gonk (Firefox OS)

Firefox Tracking Flags

(blocking-b2g:2.1+, b2g-v2.0 unaffected, b2g-v2.1 affected, b2g-v2.2 unaffected)


(Whiteboard: [2.1-exploratory-3], URL)


(1 attachment)



4 years ago
Created attachment 8507131 [details]
Error Prompt Logcat.txt

If the user tries to add a contact from an empty contact list to a message or E-mail, the error prompt that appears can cause the messages app, or email app, to become stuck on a contact screen.
Must have an empty contact list and an active E-mail acount linked to device with no contacts imported.

Repro Steps:
1) Update a Flame device to BuildID: 20141017001201
2) Open the messages app from the home screen
3) Tap the create a message icon
4) Tap the "+" icon to try and add a contact
5) When error prompt appears tap the home button
6) Open the E-mail app from the home screen
7) Tap the create new email icon
8) When no error prompt appears tap the home screen
9) Open the E-mail app from the home screen again
No error prompt appears and E-mail app will be stuck in a contact screen that has no visible rocketbar or "x" icon. Rocektbar can still be interacted with.
Error prompt should appear when trying to add contact from empty contact list.
Environmental Variables:
Device: Flame 2.1 kk (319mb)(Full Flash)
BuildID: 20141017001201
Gaia: 1ea74943cfe525c76a074ca1d7de8e51a70f6b98
Gecko: 2befa902ff5c
Gonk: 05aa7b98d3f891b334031dc710d48d0d6b82ec1d
Version: 34.0 (2.1)
Firmware: V180
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
Notes: Issue does not occur if contact screen is invoked by dialer app
Repro frequency:  100%
See attached:  Youtube Video, Logcat

Youtube Link: https://www.youtube.com/watch?edit=vd&v=1aK058RxgNo
Flags: needinfo?(dharris)


4 years ago
QA Whiteboard: [QAnalyst-Triage?][2.1-exploratory-3]

Comment 1

4 years ago
Issue does NOT occur on

Flame 2.0

Device: Flame 2.0 KK (319mb) (Full Flash)
BuildID: 20141017000203
Gaia: 9c7dec14e058efef81f2267b724dad0850fc07e4
Gecko: c17df9fe087d
Gonk: 05aa7b98d3f891b334031dc710d48d0d6b82ec1d
Version: 32.0 (2.0)
Firmware: V180
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Actual: Error prompt appears in bot the email and messages app

Issue DOES occur on

Flame 2.2 

Device: Flame 2.2 Master KK (319mb) (Full Flash)
BuildID: 20141017040208
Gaia: abef62c0623e5504a97b4fd411e879a67b285b52
Gecko: ae1dfa192faf
Gonk: 52c909e821d107d414f851e267dedcd7aae2cebf
Version: 36.0a1 (2.2 Master)
Firmware: V180
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Actual: Error prompt does not occur and contact screen appears.
[Blocking Requested - why for this release]:

Although this bug requires many inputs, this is a regression, 100% repro rate, and the user is stuck on a screen. Nominating to block 2.1
blocking-b2g: --- → 2.1?
QA Whiteboard: [QAnalyst-Triage?][2.1-exploratory-3]
Flags: needinfo?(dharris)
Keywords: regressionwindow-wanted
This issue is no longer occurring on latest 2.2. Updating tracking flag.

Device: Flame 2.2 Master
BuildID: 20141017004453
Gaia: abef62c0623e5504a97b4fd411e879a67b285b52
Gecko: ae1dfa192faf
Version: 36.0a1 (2.2 Master)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Window will be attempted in 2.1 branch.
status-b2g-v2.2: affected → unaffected
QA Contact: pcheng
The environmental variables for the no longer occurring build should be:

Device: Flame 2.2 Master
BuildID: 20141023110739
Gaia: f46d56d812480bff7f3b35e8cacbedfa4d49edc5
Gecko: d8de0d7e52e0
Version: 36.0a1 (2.2 Master)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0


4 years ago
Whiteboard: [2.1-flame-test-run-3] → [2.1-exploratory-3]
triage: regression
blocking-b2g: 2.1? → 2.1+
Target Milestone: --- → 2.1 S7 (24Oct)
Cannot reproduce in latest 2.1

Will record a video to show it
Here is the video for 2.1 working
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
Tested twice on:

Gaia-Rev        0f76e0baac733cca56d0140e954c5f446ebc061f
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/7d78ff7d25b6
Build-ID        20141024001204
Version         34.0
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.jlorenzo.20141002.104456
FW-Date         Thu Oct  2 10:45:09 CEST 2014
Bootloader      L1TC00011880

And I was not to reproduce the issue.
Assignee: nobody → sergi.mansilla
I was able to reproduce it in a Peak with latest nightly, but now I can't anymore.
Keywords: regressionwindow-wanted
Moving back to "Works for me" as we don't know which commit fixed this.
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