1085326 - Constantly closes/crashes

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect)

Description

[h20skiracer14]

User Agent: Mozilla/5.0 (Linux; Android 4.2.2; en-us; SAMSUNG SCH-I545 Build/JDQ39) AppleWebKit/535.19 (KHTML, like Gecko) Version/1.0 Chrome/18.0.1025.308 Mobile Safari/535.19

Steps to reproduce:

I downloaded the recent update to my Verizon Galaxy S4, it worked fine before the update, but now it constantly closes. I cant open a single website.


Actual results:

The app continually closes upon trying to go to any website. I uninstalled and reinstalled the app, with the same result. Only I lost all bookmarks etc when doing so.


Expected results:

The app should not be closing when going to a website. It is completely useless at this point.

Comment 1

[Aaron Train [:aaronmt]]

Can you capture and attach to this bug a logcat from your device when you are attempting to load a website? https://wiki.mozilla.org/Mobile/Fennec/Android#Using_logcat

Comment 2

[h20skiracer14]

Attachment: LogCat

Hopefully this has the info you need...

Comment 3

[Aaron Train [:aaronmt]]

All your log is showing is that due to some background activity from other running activities on your device, Android sent out a message to release memory based on system constraints.

10-20 19:28:17.903 D/Launcher(1259): onTrimMemory. Level: 20
10-20 19:29:46.059 D/GeckoMemoryMonitor(12695): onTrimMemory() notification received with level 20
10-20 19:29:56.219 I/ActivityManager(762): Process org.mozilla.firefox (pid 12695) (adj 0) has died.

Comment 4

[h20skiracer14]

This did not happen until the most recent update to Firefox. It worked flawlessly before then.

Comment 5

[h20skiracer14]

I uninstalled v.33 and reinstalled v.32 and Firefox is functioning normally now... I was able to get the v.32 apk from my mom. So there is definitely something funky with v.33. There are several others in the reviews with the same problem I was having with v.33.

Comment 6

[linus brimstedt]

I have this problem as well since at least two versions back. Now I'm on 35 and Firefox is still unusable.

I've only found one webpage that it does not close on, all others it closes after 5 seconds after page is fully loaded.
 
There is no crash report or anything like that, it just closes as of i click home button.

Comment 7

[Aaron Train [:aaronmt]]

Can you try Firefox Beta on Google Play and report back if that works for you? Also it would be helpful to try out Nightly for Android as well (http://nightly.mozilla.org/, you want the Honeycomb and above APK in the Android section).

Comment 8

[linus brimstedt]

This bug seems success in latest version!:)

Also probably a duplicate of 1090595