Unread counts toggle back and forth between twisty open and selection.

NEW
Unassigned

Status

MailNews Core
Networking: NNTP
--
major
16 years ago
8 years ago

People

(Reporter: stephend@netscape.com (gone - use stephen.donner@gmail.com instead), Unassigned)

Tracking

(Blocks: 1 bug)

Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [jcranmer:reconfirmed])

Build ID: 2001-11-05-03, Windows 2000.

Summary: Unread counts toggle back and forth between twisty open and selection.

Steps to Reproduce:

1.  Subscribe to a number of newsgroups (4 will work) on news.mozilla.org.
2.  Get all headers, shutdown.
3.  Upon restart, goto your collapsed newsgroups and open the twisty.
4.  Notice the unread counts.
5.  Select each newsgroups.
6.  Notice the unread counts.
7.  Now, go back and close/reopen the twisty.  The values get reset.

Expected Results:

They shouldn't be different, since we do the equiv of biff when you open a 
twisty.

Actual Results:

I had the following after doing step (3):

Newsgroup name (unread count)
----------------------------
n.test (80)
n.p.test (40)
n.p.m.performance (18)
n.p.m.mail-news (4697)

After making a selection on each group (step (5)):

n.test (81)
n.p.test (46)
n.p.m.performance (16)
n.p.m.mail-news (4696)
adding shiny nsbeta1 keyword
Keywords: nsbeta1
Blocks: 71728

Updated

16 years ago
Keywords: nsbeta1 → nsbeta1+

Updated

16 years ago
Priority: -- → P3

Updated

16 years ago
Status: NEW → ASSIGNED

Updated

16 years ago
Blocks: 122274
Keywords: nsbeta1+ → nsbeta1-

Comment 2

15 years ago
this sounds very similiar to bug 59681 (which is also listed as blocker of 71728)
*** Bug 136587 has been marked as a duplicate of this bug. ***

Comment 4

15 years ago
*** Bug 136859 has been marked as a duplicate of this bug. ***

Comment 5

15 years ago
Bug 136859 is almost identical, with one exception:
- Almost all of the newsgroups have correct number of news
- The ones with wrong number get 0 read news each time the newsgroup reader is
opened, and 7 read news when the newsgroup is selected! - This occures even if
the newsgroups is practically dead (one of them got a total of 6 messages). The
number of unread news drop to 0 again if one of the newspostings get selected...
I changed to build 2002042221 and the number of news have been correct, except
on a few newsgroups.

Comment 6

15 years ago
One last comment: This bug is originally reported as a bug on Windows, I got it
on RedHat 7.2
OS: Windows 2000 → All
Hardware: PC → All

Comment 7

15 years ago
*** Bug 160534 has been marked as a duplicate of this bug. ***

Comment 8

15 years ago
*** Bug 187711 has been marked as a duplicate of this bug. ***
Product: MailNews → Core

Comment 9

13 years ago
In my long experience, the problem finds its way onto a newsgroup, and then
there's no way to get rid of it.  The higher number is a constant (for the time
being) added to the actual unread count, and the lower number is the actual
unread count.

The higher number appears when you open the twisty or press Get Msgs.  The lower
number appears when you open the newsgroup, read an unread message or toggle the
read/unread status of a message.  But I don't know why half of them increased at
step 5 of the reporter's example (maybe something has changed here since).  And
it isn't related to ignored threads, or to having not downloaded all headers
when there are more than specified in the 'Ask me before downloading more than
xxx messages' pref.

Is anyone still working on this?  For that matter, why is it ASSIGNED even
though the assignee has never touched this bug?
Maybe this bug is not progressing because it's assigned to someone who 
stopped working on this over a year ago (if I'm not mistaken).
Assignee: sspitzer → nobody
Status: ASSIGNED → NEW
QA Contact: stephend
*** Bug 280448 has been marked as a duplicate of this bug. ***
Priority: P3 → --
is this gone for you all?

WFM TB version 3.0a1pre (2007100604)
Wayne, still as bad as ever in nightly from 2007100703 
Yep, confirmed with Linux 2.0.0.15pre. Nelson, what's the newsrc? The group in question has the line:

mozilla.test: 

Another newsrc problem?
Whiteboard: [jcranmer:reconfirmed]
> Nelson, what's the newsrc?
Joshua, I don't know how to answer your question. 
Do you want the file pathname?
Snapshots of the file before & after the events that change the unread counts?
(In reply to comment #15)
> > Nelson, what's the newsrc?
> Joshua, I don't know how to answer your question. 
> Do you want the file pathname?
> Snapshots of the file before & after the events that change the unread counts?

The text of the file, or even just the lines of the group in question. If my reasoning is correct, then the time shouldn't matter.
QA Contact: networking.news
(Assignee)

Updated

9 years ago
Product: Core → MailNews Core

Comment 17

8 years ago
I can reproduce this bug in a nightly. What files are you referring from in comment 16 that would help you debug?
The contents of the newsrc file (either News/<server>.rc or News/newsrc-<server>, relative from the profile directory).

Comment 19

8 years ago
It shows the faulty unread count, for an example:
>mozilla.dev.tech.gfx: 1-374,378-385
is actually all read, and displays 3 unread in the faulty case.
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