SFO Macchiato - Right Display Over Scan

RESOLVED FIXED

Status

Infrastructure & Operations
AVOps: Conference Rooms
RESOLVED FIXED
3 years ago
2 years ago

People

(Reporter: soap, Assigned: Guillermo Huerta [Disabled MoCo account])

Tracking

(Blocks: 1 bug)

Details

(Reporter)

Description

3 years ago
The over scan on the right display have thick black borders around the image. Checked the Vidyo settings and it is already set to 100%.
(Reporter)

Updated

3 years ago
Blocks: 875840
(Reporter)

Comment 2

3 years ago
service@avdg.com

Hmm I will try to see if switching to 720p will help.

Comment 3

3 years ago
When would be a good time tomorrow for me to stop by and check the display settings and look at your display issue?
(Reporter)

Comment 4

3 years ago
It is available all day tomorrow until 4PM. What time will be good and I can book it for 30 minutes?
Flags: needinfo?(joeg)

Comment 5

3 years ago
9:30-10am arrival time? Then 30mins or so for trouble shooting. If you can book the room from 9:30 to 11am that would be great and I'll see you tomorrow.
Flags: needinfo?(joeg)
(Reporter)

Comment 6

3 years ago
joeg@avdg.com

Ok the room is booked from 9:30AM - 11:00AM. 

Thanks!
(Reporter)

Comment 7

3 years ago
joeg@avdg.com

Hey Joe, No need to come out today. I changed the Display Resolution to 720p and it fixed the issue. 

Thanks!
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
Product: Audio/Visual Infrastructure → Infrastructure & Operations
You need to log in before you can comment on or make changes to this bug.