Closed
Bug 1087309
Opened 10 years ago
Closed 10 years ago
Firefox became very slow after crash in ndvidia dirvers, after resintall too.
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: nonametheoneandonly, Unassigned)
Details
(Keywords: crash)
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36
Steps to reproduce:
- Start Firefox on Windows 8.1 x64 after crash
- Open a page for browse
Actual results:
My Firefox (version 33) just crashed once, and after that I was not able to start it again. The "Firefox crashed" dialog jumped up always when i try to start it. Its only started when I have chosen the Safe Mode start. After that I could start it normally but it became very slow. (For example scrolling in a page is not smooth, and the it takes much more second to start up.)
I have an ultrabook, so its not caused by slow hardware, and it's still fast in Safe Mode. My PC runs a genuine Windows 8.1 and its up to date.
What I try so far to solve the problem:
Disable the extensions
Reinstall it
Reinstall it again, but before I install it I
Delete the following folders:
C:\Program Files (x86)\Mozilla Firefox folder
C:\Users\Attila\AppData\Roaming\Mozilla
C:\Users\Attila\AppData\Local\Mozilla
C:\ProgramData\Mozilla
Delete the registry keys from:
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\mozilla.org
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins
HKEY_CURRENT_USER\Software\Mozilla
HKEY_CURRENT_USER\Software\MozillaPlugins
But these steps not help, what could cause this problem?
Expected results:
- Firefox start up as fast as usually
- Browsing a single page is fast as usually
Try to reset your current profile: https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Is it better?
Flags: needinfo?(nonametheoneandonly)
Reporter | ||
Comment 2•10 years ago
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Still the same, resetting the profile does not help.
Flags: needinfo?(nonametheoneandonly)
Comment 3•10 years ago
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Can you please post the crash id from about:crashes ?
- https://developer.mozilla.org/en-US/docs/How_to_get_a_stacktrace_for_a_bug_report
Did you update your graphic driver recently or something else ?
Reporter | ||
Comment 4•10 years ago
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bp-3d9e013d-49ec-4c4c-9fa6-08a922141018
https://crash-stats.mozilla.com/report/index/3d9e013d-49ec-4c4c-9fa6-08a922141018
Maybe this is not the "first crash", but only this one was sended.
I am sure the dedicated Nvidia didnt update itself, and I think the integrated one didn't updated itself too. (I don't find anything related to it in the Windows Update history)
Comment 5•10 years ago
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Do you stll see this when using a newer version started in safe mode??
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?redirectlocale=en-US&redirectslug=Safe+Mode
Severity: normal → critical
Keywords: crash
Summary: Firefox became very slow after crash, after resintall too → Firefox became very slow after crash in ndvidia dirvers, after resintall too.
Reporter | ||
Comment 6•10 years ago
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I have reinstalled my PC since then and I don't use Firefox now as my primary browser, but I open it sometimes and the slowness is gone. Firefox work as expected.
Comment 7•10 years ago
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Thanks for the update!
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Resolution: --- → WORKSFORME
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Description
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