1088693 - 64bit Window 7 machines fail to remove firefox binary

Status: RESOLVED WORKSFORME

(Mozilla QA Graveyard :: Infrastructure, defect)

Description

[Andrei Eftimie]

All 64b Windows 7 machines are affected.

There are several testsruns with the following failure:
> 03:07:11 Report document created at 'http://mozauto.iriscouch.com/mozmill-release/5560c4beef382ba39c2500563564bb46'
> 03:07:11 *** Removing profile: c:\jenkins\workspace\release-mozilla-release_functional\data\profile
> 03:07:11 *** Uninstalling build: c:\jenkins\workspace\release-mozilla-release_functional\data\binary\firefox-33
> 03:08:12 Traceback (most recent call last):
> 03:08:12   File "c:\jenkins\workspace\release-mozilla-release_functional\mozmill-env-windows\python\Scripts\testrun_functional-script.py", line 9, in <module>
> 03:08:12     load_entry_point('mozmill-automation==2.0.8.1', 'console_scripts', 'testrun_functional')()
> 03:08:12   File "c:\jenkins\workspace\release-mozilla-release_functional\mozmill-env-windows\python\lib\site-packages\mozmill_automation\testrun.py", line 781, in functional_cli
> 03:08:12     exec_testrun(FunctionalTestRun)
> 03:08:12   File "c:\jenkins\workspace\release-mozilla-release_functional\mozmill-env-windows\python\lib\site-packages\mozmill_automation\testrun.py", line 764, in exec_testrun
> 03:08:12     cls().run()
> 03:08:12   File "c:\jenkins\workspace\release-mozilla-release_functional\mozmill-env-windows\python\lib\site-packages\mozmill_automation\testrun.py", line 364, in run
> 03:08:12     mozinstall.uninstall(self._folder)
> 03:08:12   File "c:\jenkins\workspace\release-mozilla-release_functional\mozmill-env-windows\python\lib\site-packages\mozinstall\mozinstall.py", line 196, in uninstall
> 03:08:12     raise Exception('Failure removing uninstall folder.')
> 03:08:12 mozinstall.mozinstall.UninstallError: Failed to uninstall c:\jenkins\workspace\release-mozilla-release_functional\data\binary\firefox-33
> 03:08:12 Build step 'Invoke XShell command' marked build as failure
> 03:08:12 Archiving artifacts
> 03:08:12 Email was triggered for: Failure - Any
> 03:08:12 Sending email for trigger: Failure - Any
> 03:08:13 Sending email to: [e-mail]
> 03:08:22 Finished: FAILURE

I've cleaned 2 of them yesterday (after the first occurrence), but it doesn't seem to help.
This needs to be investigated, as it might lead to workspace removal issues.

Might be related to recent Java or OS updates?

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

What do you mean with cleaned-up yesterday? What has been done exactly? Also was Firefox still running? That could be the problem here. Which versions are affected? Also which testruns?

Comment 2

[Andrei Eftimie]

(In reply to Henrik Skupin (:whimboo) from comment #1)
> What do you mean with cleaned-up yesterday? What has been done exactly?
I removed the jenkins folder for for safety.

> Also was Firefox still running? That could be the problem here.
Not that I saw. (Maybe it was as the end of the testrun, it closed eventually, but it was enough to block the removal of the folder)

> Which versions are affected? Also which testruns?
Haven't seen a pattern. I would say all but I haven't closely checked.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Are those the same machines where we see the build timeout for the installer?

Comment 4

[Andrei Eftimie]

(In reply to Henrik Skupin (:whimboo) from comment #3)
> Are those the same machines where we see the build timeout for the installer?

I had the same thought initially, but unfortunately no, they seem unrelated.
The build timeout happened on mm-win-81-32-2, while this issue seems to be confined to 64bit win 7 machines.

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

We have never seen this again in the last years.