1089307 - PDF document appears mostly white

Status: RESOLVED INCOMPLETE

(Firefox :: PDF Viewer, defect)

Description

[Nicolas Barbulesco]

Firefox 33 Mac.

In Firefox, loading the document http://www.zaoerv.de/68_2008/68_2008_1_b_155_174.pdf appears mostly white. 
In Safari, with the plug-in PDF Browser, the document appears nicely, with the text. 
I reproduce this in Firefox systematically. 
This may be a bug in Firefox.

Comment 1

[Nicolas Barbulesco]

I encounter the same behaviours with the document http://www.amnesty.org/en/library/asset/IOR61/008/2003/ar/26340e19-d656-11dd-ab95-a13b602c0642/ior610082003en.pdf 
It looks like a bug. 
I reproduce the bug with Firefox Nightly 36.0a1.

I have Mac OS X 10.6.8.

Comment 2

[Loic]

WFM with FF33/36 on Win 7.
Open the web console then load the PDF: do you see any error messages?
Did you test with a clean profile?

Comment 3

[Matthias Versen [:Matti]]

wfm with FF33 and the Nightly on OSX

Comment 4

[Brendan Dahl [:bdahl]]

I also can't reproduce on FF34 w/ OSX. Along with the above information, can you also provide a screenshot?

Comment 5

[Nicolas Barbulesco]

I tried with Firefox Nightly 36.0a1 with a new profile. On Mac OS X 10.6.8. 
I reproduce the bug. 

(In reply to Loic from comment #2)

> Open the web console then load the PDF: do you see any error messages?

In the Web Console, I have :

"PDF c8fba689b7d8ad903633a4c76e2a6087 [1.5 Acrobat Distiller 6.0.1 (Windows) / PScript5.dll Version 5.2.2] (PDF.js: 1.0.907)"		viewer.js:5357

The part before "viewer.js" is in red.

You may see the screen photo to come attached FirefoxBugPDFDoc.png.

Comment 6

[Nicolas Barbulesco]

Attachment: FirefoxBugPDFDoc.png

Comment 7

[Loic]

I retried with FF36 with HWA on/off, the PDF is displayed fine.

Comment 8

[Nicolas Barbulesco]

For reproducing the bug, I advice using Mac OS X 10.6.8. (Yes, easy to say.)

Comment 9

[Petruta Horea [:phorea], Desktop QA]

I tried to reproduce using latest Nightly 36.0a1 under Mac OSX 10.6.8, but both pdfs were correctly rendered.

Comment 10

[Wayne Mery (:wsmwk)]

(In reply to Petruta Rasa [QA] [:petruta] from comment #9)
> I tried to reproduce using latest Nightly 36.0a1 under Mac OSX 10.6.8, but
> both pdfs were correctly rendered.

Nicolas, two other people have stated WFM. Do you agree? If yes, please close the bug report

Comment 11

[Phoenix]

Resolved per whiteboard