1090459 - Try-builds don't work on Mac OS X 10.9.5

Status: RESOLVED WORKSFORME

(Release Engineering :: General, defect)

Description

[Kathleen Wilson]

When I attempt to test with a try-build on Mac OS X 10.9.5, I get an error saying that FirefoxNightly.app is damaged and should be moved to trash. 

I have verified the same problem on two different systems running Mac OS X 10.9.5.

I used try-builds for FF 34 and FF 35. Same results.

I was able to successfully use the same try-builds on a system with Mac OS X 10.7.5.

Comment 1

[:kanban-engops]

A Pivotal Tracker story has been created for this Bug: https://www.pivotaltracker.com/story/show/81629642

Comment 2

[Chris Cooper [:coop] (he/him)]

Sounds like a signing issue.

Comment 3

[[e-mail] (:bhearsum)]

This is almost certainly because we used self signed certs on Try. Can you try changing the Gatekeeper settings to allow 3rd party apps to be run and see if that makes a difference?

Comment 4

[Kathleen Wilson]

I followed the instructions here:
https://it.uoregon.edu/fix-security-settings

And now I am able to use the try-build on my Mac OS X 10.9.5 system.

Thanks!

Comment 5

[Kathleen Wilson]

Just to follow up...

Does this only happen for try-builds?

Or will this also affect users downloading release, beta, or alpha versions of Firefox?

Comment 6

[[e-mail] (:bhearsum)]

(In reply to Kathleen Wilson from comment #5)
> Just to follow up...
> 
> Does this only happen for try-builds?
> 
> Or will this also affect users downloading release, beta, or alpha versions
> of Firefox?

No builds that we advertise to users are self signed. Release, Beta, ESR, Aurora, and Nightly are all signed with an actual Developer ID certificate and run fine out of box on OS X 10.9.5 and 10.10.

(The on-change builds, ie the "B" cells on TBPL, are still signed with our self signed cert, but we do not ship these to users.)

Comment 7

[Kathleen Wilson]

Got it. Thanks!