1091042 - Pulse heartbeat script is crashing

Status: RESOLVED FIXED

(Webtools :: Pulse, defect)

Description

[C. Liang [:cyliang]]

Attachment: shim.log

The heartbeat script is crashing went it runs.  I've attached a copy of the traceback error being generated.

As a side note: the log for the heartbeat script is generated via cron (i.e. "/data/www/pulse/pulseshims/heartbeat.py >> /data/workdir/heartbeat/shim.log 2>&1")  This log is not rotated in anyway and has no date-stamps in it, which could eventually be an issue when trying to troubleshoot issues.

Comment 1

[Mark Côté [:mcote]]

Ah you updated mozillapulse. :) Okay, to match the new format, the user should actually be "pulse", not "heartbeat", since the exchange is exchange/pulse/test.  I just created the "pulse" user via PulseGuardian; please change the "user" option in the [heartbeat] section of config.ini to "pulse" instead of "heartbeat".

Comment 2

[C. Liang [:cyliang]]

Change pushed out to both dev and prod.  (I created the pulse user in dev.)

As far as I can tell, manually running the script did not produce an error and the shim log on production has not changed since the push:

$ ls -lad /data/workdir/heartbeat/shim.log
-rw-r--r-- 1 root root 2931453 Oct 30 21:32 /data/workdir/heartbeat/shim.log

If you have a better way of verifying the fix, I'm all ears. =)

Comment 3

[C. Liang [:cyliang]]

Assuming that this is working correctly.  Please re-open this bug if it is not.

Comment 4

[Mark Côté [:mcote]]

Working great, thanks!