1091659 - [System][Audio] Audio is not functional across the device.

Status: VERIFIED WORKSFORME

(Firefox OS Graveyard :: Gaia::System, defect)

Description

[Martin Shuman [:Marty]]

Attachment: Audio-log.txt

Description:
Note: This issue seems similar to the issues discussed in bug 1085759.

Audio is non-functional across the entire device.
Areas affected include:
-Dialer touch tones
-Audio in a call
-Playing music
-Watching a video
-Streaming a YouTube video
-Notification sounds
-Alarms

Note: This issue does NOT occur when Shallow Flashing, or after performing an OTA from a previous build.

Repro Steps:
1) Update a Flame device via Full Flash to BuildID: 20141030001201
2) Progress through the FTU
3) At the Homescreen, open the Dialer app
4) Press the keypad and listen for touch tones.
  
Actual:
No audio is functional on the device.
  
Expected: 
All audio functions appropriately.
  
Environmental Variables:
Device: Flame 2.1 (319MB)
BuildID: 20141030001201 (Full Flash)
Gaia: 3e585d8be5e2dffc376f83313299c9b6d53c3db4
Gecko: b643d78a23c6
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 34.0 (2.1)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
  
Repro frequency: 5/5
Link to failed test case: https://moztrap.mozilla.org/manage/case/1298/
See attached: logcat

---------------------------------------

This issue does NOT occur on Flame 2.2.
Audio performs properly.

Environmental Variables:
Device: Flame 2.2 Master
BuildID: 20141030040201
Gaia: 0dfc1996eb583c8b507a82bf6b8319624bba23ea
Gecko: 80e18ff7c7b2
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2 Master)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Comment 1

[Oliver Nelson [:oliverthor]]

I believe this issue is related to bug 1085759 that was reopened earlier today.
Bad issue that completely breaks audio in the phone; affects many applications as most utilize audio in some fashion.

Comment 2

[Oliver Nelson [:oliverthor]]

Tagging qawanted for branch checks, determine if it's a Gonk issue.

Comment 4

[Jayme Mercado [:JMercado] (Inactive 3/4/2016)]

Attachment: Variables.txt

Issue DOES reproduce on 2.2, 2.1 and 2.0 builds from yesterday that were full flashed, both engineering and user.  I am including text file with environmental variables for all these builds but in the interest of space am only including the build id, branch information and flash method for most builds.  The builds have the same gonk which indicates that this is not a gonk issue but since it is only reproducible on full flash builds, QAnalysts will not be able to get a regression window or reverse regression window if requested.

Environmental Variables:
Device: Flame 2.2 Full Flash user build
BuildID: 20141030040201
Gaia: 0dfc1996eb583c8b507a82bf6b8319624bba23ea
Gecko: 80e18ff7c7b2
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2) 
Firmware Version: v188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Flame 2.1 Full Flash user build BuildID: 20141030001201, Flame 2.1 Full Flash engineering build BuildID: 20141030071117, Device: Flame 2.0 Full Flash user build BuildID: 20141030000200 


Issue does NOT reproduce on 2.2, 2.1 and 2.0 builds that are full flashed from today.  It also does not reproduce on shallow flashed builds.

Environmental Variables:
Device: Flame 2.2 Full Flash user build
BuildID: 20141031061804
Gaia: a07994714f0552f89801d6097982308d8b0a1ee1
Gecko: 6bd2071b373f
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2) 
Firmware Version: v188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Flame 2.1 Full Flash user build BuildID: 20141031001201, Flame 2.1 Full Flash engineering build BuildID: 20141031065257, Flame 2.0  Full Flash user build BuildID: 20141031000201, Flame 2.1 Shallow Flash user build BuildID: 20141030001201, Flame 2.1 Shallow Flash engineering build BuildID: 20141030071117

Comment 5

[Asa Dotzler [:asa]]

I cannot reproduce this on the public v188 base image (2.0.0.0-prerelease, 20141016183911 build ID) from https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/Flame so I suspect this is a problem with the Mozilla build system and not the 188 image itself.

Comment 6

[Tony Chung [:tchung]]

Sounds related to v188 base image.  marking it blocking bug 1085759 for now.  we can unlink them later if its not related.

Comment 7

[Seth Miko [:SMiko]]

Verified WorksForMe on Flame 2.0 (319mb/full flash), Flame 2.1 (319mb/shallow flash), and Flame 2.2 (319mb/full flash)

Actual result: Audio is present in all areas.

Environmental Variables:

Device: Flame 2.0
BuildID: 20141126000203
Gaia: f9d6e3d83c3922e9399a6c27f5ce4cdd27bdfd05
Gecko: 45112935086f
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 32.0 (2.0) 
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Device: Flame 2.1
BuildID: 20141126001202
Gaia: db2e84860f5a7cc334464618c6ea9e92ff82e9dd
Gecko: 211eae88f119
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 34.0 (2.1) 
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Device: Flame 2.2
BuildID: 20141126040207
Gaia: 41b7be7c67167f367c3c4982ff08651d55455373
Gecko: 7bcc6573d204
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Comment 8

[Ralph Daub [:rdaub]]

Verified WorksForMe on newly downloaded Base Image v188 from the MDN page + Full Image Flash of v2.1:
https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/Flame#Updating_your_Flame%27s_software

I don't know if this was a fix submitted to the Base Image or to the Firefox OS code, but it seems to be working correctly now.

I noticed that the Base Image v188 currently hosted on MDN's page (with the bug resolved) is 5 days older than the Base Image v188 I had originally downloaded from MDN and was able to replicate the bug with.