1093351 - [Dialer] When user doesn't have Voice mail set, devices calling the DUT will still be sent to DUT's previous voice mail

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Dialer, defect)

Description

[[:SalvadorR]]

Attachment: logcat_20141103_1447.txt

Description:
When user changes the voicemail phone number and leaves it blank in settings, when the DUT receives a call the one calling will be sent to voicemail.
   
Repro Steps:
1) Update a Flame device to BuildID: 20141103001220
2) Navigate to Calling Settings > Sim card > Voicemail
3) Change the Voicemail number and leave it blank
4) Have another device call the DUT
5) Observe voicemail
  
Actual:
Devices are sent to voicemail
  
Expected: 
Devices should indicate that the DUT's voicemail isn't set up yet
  
Environmental Variables:
Device: Flame 2.1 (319mb) KK Full Flash
BuildID: 20141103001220
Gaia: 027a7de0c95320cea0579bfd1a4ceef3e9038f34
Gecko: ffecb2be228b
Gonk: 6e51d9216901d39d192d9e6dd86a5e15b0641a89
Version: 34.0 (2.1)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
  
Notes: When changing Voicemail number blank, the voicemail will say it's "not set"
  
Repro frequency: 3/3
See attached: Screenshot, Logcat

Comment 1

[[:SalvadorR]]

Attachment: voicemail.png

Settings indicates that Voicemail isn't set when leaving the phone number for the voice mail blank.

Comment 2

[[:SalvadorR]]

This issue also occurs on Flame 2.0 and Flame 2.2

Results: Caller is sent to DUT's voicemail when voicemail isn't set

Flame 2.0

Device: Flame 2.0 (319mb)(Kitkat Base)(Full Flash)
BuildID: 20141103000201
Gaia: 7b8df9941700c1f6d6d51ff464f0c8ae32008cd2
Gecko: 82a6ed695964
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 32.0 (2.0) 
Firmware Version: v188
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Flame 2.2

Device: Flame 2.2 Master (319mb)(Kitkat Base)(Full Flash)
BuildID: 20141103040202
Gaia: bc168c17474dabbcceaa349e9bc7c95654435aec
Gecko: 5999e92e89ff
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2) 
Firmware Version: v188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Comment 3

[Doug Sherk (:drs) (inactive)]

We might be conflating the local device settings with the carrier's remote network settings. I don't think that we inform the carrier/network when we locally unset the device's voicemail number, and I also don't think that other devices or OS's work the way described in the "expected". Could you check what other OS's do so that we have some precedent?

Comment 4

[[:SalvadorR]]

After attempting to remove the voicemail number from an Android OS device, the user is prompted to set up voicemail when trying to connect to user's own voicemail.

Comment 5

[BMO Automation]

Firefox OS is not being worked on