1093915 - (Nightly 36.0a1) Sync is buggy on my desktop and shows a blank page when logging in.

Status: RESOLVED FIXED

(Cloud Services Graveyard :: Server: Sync, defect)

Description

[ramgowda2012]

Attachment: Screenshot of the page after waiting for 3 minutes

User Agent: Mozilla/5.0 (Android; Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
Build ID: 20141104030202

Steps to reproduce:

I tried to log into an sync account on Nightly 36.0a1 (32 bit) on windows 7 (x64) (had to buy a new computer) I had gone to settings, then sync, then log in, switched to the and I was confused why it failed to show anything for the 3 minutes I staired at the computer.


Actual results:

The page did not load, even without addons enabled (none were downloaded) and a fresh new profile was created and all cookies were cleared shortly after and I reloaded the page (to no success). I received no errors of any kind or any message or even an e-mail. The console never reported anything wrong.


Expected results:

I should have gotten at least a warning or error of some kind telling me that something went wrong. When I logged in to my sync account on my android phone (nightly 36.0a1), it had worked.

Comment 2

[:Gavin Sharp [email: [e-mail]]]

Likely to be an issue with the content server (issues are generally tracked here: https://github.com/mozilla/fxa-content-server/issues/).]

Without any console errors or anything this will be hard to debug. Can you still reproduce this?

Comment 3

[ramgowda2012]

(In reply to :Gavin Sharp [email: [e-mail]] from comment #2)
> Likely to be an issue with the content server (issues are generally tracked
> here: https://github.com/mozilla/fxa-content-server/issues/).]
> 
> Without any console errors or anything this will be hard to debug. Can you
> still reproduce this?

Im not sure I can reproduce it on another computer

Comment 4

[ramgowda2012]

(In reply to :Gavin Sharp [email: [e-mail]] from comment #2)
> Likely to be an issue with the content server (issues are generally tracked
> here: https://github.com/mozilla/fxa-content-server/issues/).]
> 
> Without any console errors or anything this will be hard to debug. Can you
> still reproduce this?

The only errors I found is

20:49:34.098 Unknown pseudo-class or pseudo-element '-webkit-search-cancel-button'.  Ruleset ignored due to bad selector. normalize.css:366
20:49:34.098 Error in parsing value for 'min-height'.  Declaration dropped. main.css:125
20:49:34.098 Expected media feature name but found 'min-device-pixel-ratio'. main.css:144
20:49:41.606 Unknown property 'speak'.  Declaration dropped. ed4a4420.en_US.css:1
20:49:41.607 Expected 'none', URL, or filter function but found 'progid'.  Error in parsing value for 'filter'.  Declaration dropped. ed4a4420.en_US.css:1
20:49:41.607 Unknown pseudo-class or pseudo-element '-ms-input-placeholder'.  Ruleset ignored due to bad selector. ed4a4420.en_US.css:1
20:49:41.607 Unknown property 'appearance'.  Declaration dropped. ed4a4420.en_US.css:1
20:49:41.607 Unknown property 'user-select'.  Declaration dropped. ed4a4420.en_US.css:1
20:49:41.607 Unknown pseudo-class or pseudo-element '-ms-value'.  Ruleset ignored due to bad selector. ed4a4420.en_US.css:1
20:49:41.608 Expected media feature name but found '-webkit-min-device-pixel-ratio'. ed4a4420.en_US.css:1
20:49:41.608 Expected media feature name but found '-moz-min-device-pixel-ratio'. ed4a4420.en_US.css:1
20:49:41.608 Expected media feature name but found '-o-min-device-pixel-ratio'. ed4a4420.en_US.css:1
20:49:41.608 Expected media feature name but found 'min-device-pixel-ratio'. ed4a4420.en_US.css:1
20:49:44.370 TypeError: t is null 1da513a8.main.js:14
20:49:57.077 The Web Console logging API (console.log, console.info, console.warn, console.error) has been disabled by a script on this page.

Comment 5

[ramgowda2012]

Firefox nightly crashed when I tryed to check the back end, then I checked the crash logs and found it was deleted. The console did stay open while I copyed it.

Comment 6

[John Morrison [:jrgm]]

What is the setting of `dom.storage.enabled` in about:config?

Comment 7

[ramgowda2012]

It is false but is default for some reason, every other update had it as true and default.

Comment 8

[ramgowda2012]

It is false but is default for some reason, every other update had it as true and default.

Comment 9

[ramgowda2012]

It had showed the sync screen and I logged in. after trying to login It said my sync was outdated. Even when Firefox nightly was up to date and the other devices connected to sync was also up to date.

Comment 10

[ramgowda2012]

I had the ability to receive bookmarks and everything else but my bookmarks from the computer did not go through.

Comment 11

[ramgowda2012]

*to the computer

Comment 12

[ramgowda2012]

The original problem was fixed after rebooting the computer. only bookmarks are failing to be transferred through and still work.

Comment 13

[John Morrison [:jrgm]]

Issue in github to track the 't is null' error and blank UI - https://github.com/mozilla/fxa-content-server/issues/1848

Comment 14

[Shane Tomlinson [:stomlinson]]

Re-opening until I properly fix this.

Comment 15

[Shane Tomlinson [:stomlinson]]

I have not seen any more reports of this being a problem. Closing as fixed.