"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work.

RESOLVED WONTFIX

Status

Firefox OS
Gaia::System
RESOLVED WONTFIX
4 years ago
5 months ago

People

(Reporter: Alissa(leave from Mozilla), Unassigned)

Tracking

(Blocks: 1 bug)

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v2.1 affected, b2g-v2.2 affected, b2g-master affected)

Details

(Whiteboard: [v2.2-nexus-5-l])

Attachments

(3 attachments)

(Reporter)

Description

4 years ago
Created attachment 8517313 [details]
logcat.txt

[1.Description]:
"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page,  "Cancel" button can't work.
Occurence time:15:06
attachments:logcat.txt,video1.mp4.

[2.Testing Steps]: 
1.Install "youtube" app from market.
2.Launch youtube and play a video.
3.Disconnect wifi.
4.Tap another video to play.
5.Tap refresh icon.
6.Tap "cancel" button.

[3.Expected Result]: 
4."No access to internet right now" displayed.
6.App can be closed.

[4.Actual Result]: 
4.It will stay in loading view always.
5."No access to internet right now" displayed.
6.Youtube app can't be closed.

[5.Reproduction build]: 
Gaia-Rev        8b0cf889ae0d48a9eb7ecdcb9b67590de45cc5e5
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g34_v2_1/rev/388b03efe92d
Build-ID        20141104001202
Version         34.0

[6.Reproduction Frequency]: 
Always Recurrence,3/3
(Reporter)

Comment 1

4 years ago
Created attachment 8517317 [details]
video1.MP4
(Reporter)

Updated

4 years ago
status-b2g-v2.1: --- → affected
(Reporter)

Updated

4 years ago
Summary: [MGSEI][Flame][v2.1][Wifi]"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work. → [Flame][v2.1][Wifi]"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work.

Updated

4 years ago
status-b2g-v2.2: --- → affected

Comment 2

4 years ago
Created attachment 8542438 [details]
logcat_1356.txt

Hi Eric,
This issue can be repro on lasted build of Flame 2.2, I have uploaded the logcat of Flame 2.2, could you help with it? Thanks!
Found time:13:56
See attachment:logcat_1356.txt
Rate: 5/5

Flame 2.2 build:
Gaia-Rev        bdedbaf9f18a43c091ede770407d68d38582fe29
Gecko-Rev       https://hg.mozilla.org/mozilla-central/rev/8850aa0f5332
Build-ID        20141229010215
Version         37.0a1
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.cltbld.20141229.044350
FW-Date         Mon Dec 29 04:44:01 EST 2014
Bootloader      L1TC000118D0
Flags: needinfo?(echang)

Updated

4 years ago
Summary: [Flame][v2.1][Wifi]"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work. → [Flame][Wifi]"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work.
Move to marketplace
Component: Wifi → General
Flags: needinfo?(echang)
Product: Firefox OS → Marketplace
Summary: [Flame][Wifi]"No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work. → "No access to internet right now" alert page can't pop up after disconnect with wifi. Then refresh the page, "Cancel" button can't work.
Version: unspecified → Avenir
Thomas: this isn't a Marketplace bug.  I'm not sure we're tracking Youtube bugs anywhere - what should we do with this?
Flags: needinfo?(telin)
Just saw this. Transition to gmail has been rough.

Our team will take it from here and work with YT. In the future, you can either ni me, michael, and/or add to thr YT tracker bug 871910 and we'll get it to the partner.

@,Michael- Please reach out to YT regarding this issue using the defined process we have with them. Ill ping Didem about bringing this up during our on-site meeting.
Blocks: 871910
Flags: needinfo?(telin) → needinfo?(mellis)

Updated

4 years ago
Component: General → Preinstalled B2G Apps
Product: Marketplace → Tech Evangelism
Version: Avenir → unspecified

Comment 6

4 years ago
Donovan, could you review this bug?
Flags: needinfo?(dpreston)

Updated

4 years ago
Assignee: nobody → dpreston
Status: NEW → ASSIGNED
Flags: needinfo?(mellis)
I can't get the attached movie to load, but I'll try to repro.
I was able to reproduce this, but I don't think this is YouTube's fault. We need to get someone on the gaia system team to look at it.
Assignee: dpreston → nobody
Component: Preinstalled B2G Apps → Gaia::System
Flags: needinfo?(dpreston)
Product: Tech Evangelism → Firefox OS
(Reporter)

Comment 9

3 years ago
This issue had been failed verified on nexus5 2.2&3.0
Reproducing rate: 5/5
Device: Nexus 5 2.2[Affected]
Build ID               20150421162504
Gaia Revision          41a85c5f9db291d4f7c0e94c8416b5115b4ee407
Gaia Date              2015-04-21 17:23:41
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/e40544535399
Gecko Version          37.0
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150421.200335
Firmware Date          Tue Apr 21 20:03:52 EDT 2015
Bootloader             HHZ12f

Device: Nexus 5 3.0[Affected]
Build ID               20150421160203
Gaia Revision          15134b080b5f406e5aa36f5136c17dafb4e31f64
Gaia Date              2015-04-21 19:52:45
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/86725d1a2cf3
Gecko Version          40.0a1
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150421.192936
Firmware Date          Tue Apr 21 19:29:53 EDT 2015
Bootloader             HHZ12f

Device: Flame 3.0[Affected]
Build ID               20150421160203
Gaia Revision          15134b080b5f406e5aa36f5136c17dafb4e31f64
Gaia Date              2015-04-21 19:52:45
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/86725d1a2cf3
Gecko Version          40.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150421.192130
Firmware Date          Tue Apr 21 19:21:42 EDT 2015
Bootloader             L1TC000118D0
status-b2g-master: --- → affected
Whiteboard: [v2.2-nexus-5-l]

Comment 10

5 months ago
Firefox OS is not being worked on
Status: ASSIGNED → RESOLVED
Last Resolved: 5 months ago
Resolution: --- → WONTFIX
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