Closed Bug 1094393 Opened 10 years ago Closed 10 years ago

[Settings] Unable to open menu options after selecting "SIM manager"

Categories

(Firefox OS Graveyard :: Gaia::Settings, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:-, b2g-v2.1 unaffected, b2g-v2.2 affected)

RESOLVED WORKSFORME
blocking-b2g -
Tracking Status
b2g-v2.1 --- unaffected
b2g-v2.2 --- affected

People

(Reporter: smiko, Unassigned)

References

()

Details

(Keywords: regression)

Attachments

(1 file)

Attached file SIM.txt
Description: The user is unable to select "SIM Manager" in Settings. Once attempted, the user is unable to select any other menu item in Settings.

Repro Steps:
1: Update a Flame to 20141105040206
2: Open Settings > SIM Manager
3: Attempt to open any menu item in Settings.

Actual: 
The user is unable to select Settings menu items after attempting to open SIM Manager.

Expected:
The user is able to select all Settings menu items.

Device: Flame 2.2 (319mb/shallow flash)
BuildID: 20141105040206
Gaia: 7c9e7cabbde941b976e0e40a3a1d94e21aa9c5e9
Gecko: 62990ec7ad78
Gonk: Could not pull gonk.  Did you shallow Flash?
Version: 36.0a1 (2.2) 
Firmware Version: v188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Repro frequency: 5/5

See attached: logcat

Video clip: http://youtu.be/QrI0E-0gMfM
This issue does NOT repro on Flame 2.1 (319mb/shallow flash) or Flame 2.2 (319mb/shallow flash/20141031040201)

Actual result:
The user is able to select SIM Manager.

Device: Flame 2.1 (319mb/shallow flash)
BuildID: 20141105001204
Gaia: 154da5e17029a51002d5d9b7df39563d509edde6
Gecko: 3b0c3580a58d
Version: 34.0 (2.1)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Device: Flame 2.2
BuildID: 20141104040207
Gaia: 3c50520982560ccba301474d1ac43706138fc851
Gecko: 54d05732f29b
Gonk: 
Version: 36.0a1 (2.2)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Nominating for blocking - non functional Settings buttons. Adding regression window wanted to get a window.
blocking-b2g: --- → 2.2?
Also let's check to see if this happens with Full flashing.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Keywords: qaurgent
This issue DOES occur when using a full flash.

Actual result: The user is unable to select Settings menu items after attempting to open SIM Manager.

Device: Flame 2.2 (319mb/full flash)
BuildID: 20141105040206
Gaia: 7c9e7cabbde941b976e0e40a3a1d94e21aa9c5e9
Gecko: 62990ec7ad78
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 36.0a1 (2.2)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Contact: pcheng
I was able to reproduce the bug on the reported nightly user build (20141105040206) but NOT on latest tinderbox engineering or tinderbox user build. Repro rate: 0/5 on tinderbox.

Environmental variables on non-repro'ing tinderbox builds:

Device: Flame (shallow flash, 319MB)
BuildID: 20141105133010 (tinderbox user build)
Gaia: 7918024c737c4570cacd784f267e28737ae05dea
Gecko: 2114ef80f6ae
Version: 36.0a1 (2.2 Master)
Firmware: V188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

Device: Flame (shallow flash, 319MB)
BuildID: 20141105120748 (tinderbox eng. build)
Gaia: 7918024c737c4570cacd784f267e28737ae05dea
Gecko: b6cd2dd85b26
Version: 36.0a1 (2.2)
Firmware: v188
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
We won't be able to do a regression window because this issue does not appear in Tinderbox
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell)
QA Contact: pcheng
I've been trying to reproduce this issue without success. However, I've reproduce the same behavior when changing between panels so fast and when enabling and disabling |Develop Menu| setting. I can't give you a STR since this issue seems to be a bit random. Here you have the error I get in logcat:

W/Settings( 2287): [JavaScript Error: "TypeError: depMap is undefined" {file: "app://settings.gaiamobile.org/js/vendor/alameda.js" line: 1195}]
W/Settings( 2287): [JavaScript Error: "TypeError: depMap is undefined" {file: "app://settings.gaiamobile.org/js/vendor/alameda.js" line: 1058}]

Hope this helps
The repro rate of this issue has dropped dramatically. 
New repro rate 1/10.
Flags: needinfo?(pbylenga)
In that case removing smoketest keyword.
Flags: needinfo?(pbylenga)
Keywords: smoketest
This issue is not reproducible now, please reopen if the issue is found again, thanks.
Status: NEW → RESOLVED
blocking-b2g: 2.2? → -
Closed: 10 years ago
Resolution: --- → WORKSFORME
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