1094658 - Conversation request window is blank

Status: RESOLVED WORKSFORME

(Hello (Loop) :: Client, defect)

Description

[Tobias Burnus]

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141103144234

Steps to reproduce:

I created a conversation in FF34; I then use Chrome on the same host to initiate an audio or video call.

In firefox, I then get a "Conversion Request" notifier at the bottom right of the currently active Window. It consists of the black title bar with "-", arrow and "x" - and a large but blank rectangle below. Doing a right click, it shows only a few items, including show source, which shows an empty HTML file with several JS included.

Clicking the arrow, it brings up a separate window, but that's also blank, except for the black title bar. Here, a right click shows additionally all audio/video related items - from mute, to video speed, disable plugin, copy video URL - filling vertically the whole screen. None of those is greyed out but also none of them seems to have any effect.

I failed to get more debug output using the developer tools.

Side note: Due to bug 1094655, I tried it also with "Remember history", but it didn't seem to make a difference.

Comment 1

[Loic]

Could you attach screenshots of the issue, please.

Comment 2

[Tobias Burnus]

Attachment: Chrome (top) calling Firefox 34 (bottom)

Comment 3

[Tobias Burnus]

It turned out that using a new profile solved this issue.

Hence, I closed it - unless you want to debug why it doesn't work with a 'dirty' profile.