Created attachment 8518596 [details] ld.txt Description: Tapping the 'download complete' notification in lockscreen, the file does not open Setup Steps: 1) Flame device is set to 319mb Repro Steps: 1) Update a Flame device to BuildID: 20141106001204 2) Download a file from https://owd.tid.es/dm/ 3) Press power twice for lockscreen 4) Tap the 'download complete' notification Actual: the file does not open Expected: the file open Flame 2.1 Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141106001204 Gaia: 9658b93b412bdcc0f953d668e8c8e68318c99fb8 Gecko: 76880403db44 Version: 34.0 (2.1) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Repro frequency: 100% See attached: video, logcat, https://www.youtube.com/watch?v=54g8Jcsfi7o
This issue also reproduces on the Flame 2.2 and the Flame 2.0, the file does not open. Flame 2.2 Device: Flame 2.2 Master(319mb)(KitKat)(Shallow Flash) Build ID: 20141106043013 Gaia: 068b9711277b06c7d633517f9e1fcb5624bb39b3 Gecko: 41adad987d82 Version: 36.0a1 (2.2) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0 Flame 2.0 Device: Flame 2.0(319mb)(KitKat)(Shallow Flash) BuildID: 20141105183012 Gaia: 5ee26701a4d8db266bfb203b2179f686ce14d8b6 Gecko: dbf49343e889 Version: 32.0 (2.0) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
The notification does appear to be open when the user unlocks the device, however, the user does not bypass the lockscreen like they do when tapping "open" on a notification on the lockscreen. NI Lockscreen owner for blocking decision
The notification is in lockscreen mode. That's why it can't be opened. I don't think this is a bug. NI Rob for input about this.
Adding qawanted. In UX triage, checking on Aries today and we didn't see the notification dropping down from the top, only the lock screen notification (which is the correct behaviour). It appears the issue is resolved...?
The issue appears to be resolved as I was unable to repro it on Aries. I also attempted on the Flame 2.5 as well and received the same results. Leaving qawanted if another would like to attempt. Result: File is downloaded and opened from the Lockscreen successfully. Environmental Variables: Device: Aries 2.5 Kk Build ID: 20150917133514 Gaia: aede8622d780ec71f766a3ecccbff74c04aaba4e Gecko: 8d4c37a86b576db4ef150dff715a89ff77e84bf5 Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 43.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0 Environmental Variables: Device: Flame 2.5 Kk Fullflash (319mb) Build ID: 20150917053009 Gaia: 0d18a51dabfe28c0d993366a3436a07247a5e3b1 Gecko: 4a48e90f72123d05392bda04067399e7d33446ea Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd Version: 43.0a1 (2.5) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0
Hi Tiffanie, This bug can be repro on latest Flame KK v2.2&2.5 and Aries KK v2.5 by the STR in comment 0 (Rate: 8/8). Because the notification dropping down from the top doesn't show on Flame v2.5 and Aries v2.5 (it shows on Flame v2.2), so we need to tap the top position of lockscreen from where the notification drops down. Please see attachments "AriesKK_v2.5.3gp" and "logcat_0258.txt". Could you take a look at this bug again? Thank you very much. -------------------------------------------------------------------------------------------- Device: Flame KK 2.2 (Affected) Build ID 20150921032501 Gaia Revision 95950c9d48ad2fc2da7686c2b133b750a99cd3da Gaia Date 2015-09-18 09:55:13 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/9644c82a5b88 Gecko Version 37.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150921.070345 Firmware Date Mon Sep 21 07:03:54 EDT 2015 Firmware Version v18D v4 Bootloader L1TC000118D0 Device: Flame KK 2.5 (Affected) Build ID 20150921073455 Gaia Revision 2d370fa35c1a0ee2a637e3772c0843586a5f96c9 Gaia Date 2015-09-21 02:41:31 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/039a8490891595736b16a3ccb17f025f4dcf13eb Gecko Version 44.0a1 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150921.112037 Firmware Date Mon Sep 21 11:20:52 EDT 2015 Firmware Version v18D v4 Bootloader L1TC000118D0 Device: Aries KK 2.5 (Affected) Build ID 20150921174442 Gaia Revision 29991414eb94b6baa1ec2e63fdb4f6dfae05fb01 Gaia Date 2015-09-21 09:27:10 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/197af2fb7e29ff8e4b3b6ced723b6172e954e17d Gecko Version 44.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20150921.170449 Firmware Date Mon Sep 21 17:04:57 UTC 2015 Bootloader s1
Add the actual results: When tapping the top position of lockscreen from where the notification drops down, the downloaded file can't be opened and the lock screen notification at the middle of the lockscreen will disappear. When you unlock screen, the downloaded file is opening.
From triage today There's few things going on: 1. Tapping at the top of the screen should do nothing - there's no notification being shown, only the status bar. 2. The notification in the center of the lockscreen should not disappear regardless of where the user taps. 3. Tapping the notification should show a "open" button. This should occur both for downloading and downloaded files. Thanks for pinging the UX team!