Closed Bug 1097859 Opened 11 years ago Closed 11 years ago

[Marketplace] tapping on app info causes a gray box to overlap most of the page for a few seconds (or longer on a slow connection)

Categories

(Marketplace Graveyard :: Consumer Pages, defect, P3)

Avenir
defect

Tracking

(blocking-b2g:-)

VERIFIED FIXED
2015-03-24
blocking-b2g -

People

(Reporter: rmitchell, Assigned: kngo)

References

()

Details

(Whiteboard: [2.1-exploratory-3][ktlo])

Attachments

(2 files, 1 obsolete file)

Attached file logcat_20141112_1017.txt (obsolete) —
Description: Tapping on app info causes visual issue Repro Steps: 1) Update a Flame to 20141112001201 2) Go to marketplace 3) Tap the app picture Actual: Visual issue occurs Expected: No visual issue occurs Environmental Variables: Device: Flame 2.1 Build ID: 20141112001201 Gaia: 4c159e75a1568afbbf0c83c1235ec56facfbe87d Gecko: b9849b3c6aaa Version: 34.0 (2.1) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Repro frequency:2/3 See attached:logcat, video clip:https://www.youtube.com/watch?v=2FfDbmrXhlo
Flags: needinfo?(dharris)
This issue DOES occur on 2.0 (319mb)(Kitkat Base)(Shallow Flash) flicker occurs Flame 2.0 Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141112000204 Gaia: ab83632c92f9fc571b11d8468b6901cc4ed905c0 Gecko: 1ff99565be67 Version: 32.0 (2.0) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0 ------------------------------------------------------------------------------------------------- Flame 2.2 Device: Flame 2.2 Master (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141112040208 Gaia: 5ae28ff11b982e2bd7d1aa097cda131536952bdc Gecko: 688f821edcd4 Version: 36.0a1 (2.2 Master) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Whiteboard: [QAnalyst-Triage?]
Summary: [Marketplace]tapping on app info causes visual issue → [Marketplace]tapping on app info causes a gray box to overlap most of the page for a few seconds
Note on branch check, 2.2 is also affected.
This is a small visual issue. Not nominating to block.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Component: General → Consumer Pages
Flags: needinfo?(dharris)
(In reply to [:RJ] from comment #2) > Note on branch check, 2.2 is also affected. (This affects Firefox release (version 31) on the desktop, too, if you use "Responsive Design View" to get a phone-sized browser-viewport. It's much easier to reproduce if you cap your bandwidth with a tool like "wondershaper" on Linux, so that you actually see the "loading" page [which this bug breaks] for a non-trivial amount of time.) (In reply to Derek Harris [:DerekH] from comment #3) > This is a small visual issue. Not nominating to block. Any chance this decision could be reconsidered? This bug is actually quite jarring when browsing the marketplace on a Firefox OS device. Every app's page looks broken for ~1 sec, on my home internet connection at least. (and the gray overlay actually blocks the "Loading" text, making it look pretty silly. See attached screenshot) Also: it's also likely to be a very recent regression -- I only first noticed this in the past few days, and this bug was only filed 4 days ago. And I think it's a regression on the site-content side, given that this affects Firefox release versions. This makes it more blocking-worthy, IMHO, since it's more likely we can track down what caused it, and since we should have a low tolerance for regressions (as opposed to stuff that we've never yet gotten to work).
OS: Gonk (Firefox OS) → All
Hardware: ARM → All
For demonstration purposes -- here's a screencast of this bug reproducing in Firefox 33 (current release), with my internet artificially capped (emulating non-broadband network conditions) via this command on Ubuntu: > sudo wondershaper wlan0 50 50 I hit the bug on the 4th app that I clicked, 15 seconds into the video, and the UI stays broken for the entire time that the page assets are loading (which is the whole rest of the video, since I capped my network connection). I eventually disabled wondershaper (with "sudo wondershaper clear wlan0") at the end of the video, to let the page finish loading & fix itself.
Attachment #8523685 - Attachment description: screencast, in desktop Firefox release (bug reproduces on my 4th try) → screencast, in desktop Firefox release (bug reproduces on my 4th try, 15 sec into video)
Flags: needinfo?(dharris)
[oh, sorry -- I misread comment 1 as being a "not blocking" decision, but really it was just a "not yet clear that this should be nominated" decision] So, I'll go ahead and nom for blocking, myself. :) [Blocking Requested - why for this release]: - Marketplace UI visibly broken (overlay mis-positioned & covering up "Loading" text), especially visible with slow network connection -- i.e. our target userbase -- since slower connection means longer time spent at loading screen. - Seems to be recent regression, on the marketplace side (at least, only reported in the last week, and I only just noticed this myself in the past few days. Was going to file, & discovered this bug.) - Affects both Firefox Desktop (with slow network & responsive-design-mode) & Firefox OS, so not a Firefox OS quirk, & should be possible to debug/fix without needing to wrestle with devices.
blocking-b2g: --- → 2.1?
Flags: needinfo?(dharris)
Comment on attachment 8521560 [details] logcat_20141112_1017.txt [obsoleting logcat attachment, since I don't think it's relevant, since this isn't a Firefox-OS-specific bug.]
Attachment #8521560 - Attachment is obsolete: true
I can reproduce this bug in Chrome 40 (on my laptop, not on a phone), too, FWIW.
Summary: [Marketplace]tapping on app info causes a gray box to overlap most of the page for a few seconds → [Marketplace] tapping on app info causes a gray box to overlap most of the page for a few seconds (or longer on a slow connection)
I've seen this briefly as well.
Priority: -- → P3
NI wil to get some ideas here as this seems to be a marketplace issue?
Flags: needinfo?(clouserw)
Rumor has it this is the placeholder for the screenshot preview image. It does seem like a Marketplace issue. As far as I know this is not blocking anything and is a P3.
Flags: needinfo?(clouserw)
minusing per comment 12
blocking-b2g: 2.1? → -
Blocks: 1135257
fixed by desktop UI project
Assignee: nobody → kngo
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Target Milestone: --- → 2015-03-24
No longer blocks: 1135257
I am not able to reproduce this issue.
Status: RESOLVED → VERIFIED
Whiteboard: [2.1-exploratory-3] → [2.1-exploratory-3][ktlo]
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