1097902 - Over the Air update from 1.3 to 2.0 breaks HotSpot/Tethering

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Wifi, defect)

Description

[cc]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141105223254

Steps to reproduce:

Downloaded and Installed Over-the-Air updates. Upgrading firmware and going from version 1.3 to 2.0 on Alcatel Onetouch FireFox Flame phone.

I then went through the prompts until I reached my homescreen.

I went to Settings > Internet Sharing > tapped Wi-Fi hotspot


Actual results:

Any device connecting was able to connect to the hotspot. They were able to get a seemingly valid IP address (instead of an internal or self assigned IP address). They could not load any website. No app could connect to the internet.


Expected results:

The expected result was for browsers on said connected devices to be able to go to desired websites ad load them. For said apps to connect through the hotspot.

Comment 1

[Kyle Huey (Exited; not receiving bugmail, old account, do not use)]

Asa, can you figure out who should own this?

Comment 2

[Asa Dotzler [:asa]]

Wesly, can you help with this? This appears to be the second wifi related bug in this upgrade. See also bug 1091201. Both look like they need Thundersoft attention.

Comment 3

[Asa Dotzler [:asa]]

see also Bug 1098505, probably a dupe but includes a log.

Comment 4

[Wesly Huang (EPM)]

Hi Mike:

I would like to firstly confirm if this can be seen in v188 base image, if yes then I will put it to T2M.
Would you kindly have verify it?

Thank you!

Comment 5

[Mike Lien[:mlien]]

Base image v188 is fine with HotSpot and Tethering

Comment 6

[Ralph Daub [:rdaub]]

Wesley, Mike:

I definitely experienced this issue on Base Image v188, as reported on Bug 1098505.

I experienced this issue on multiple devices that I attempted to connect to my Flame v188, and after multiple reboots and soft resets (taking out the battery).

I also included a logcat on Bug 1098505, and will be providing more details if I can still reproduce it after re-flashing v188 Base Image in the next few days.

Thanks,

- Ralph

Comment 7

[Wesly Huang (EPM)]

to me there are 2 different scenarios, both are wifi hotspot issue and:

1. one is w/ just flash a v188 base image (bug 1098505)
2. another is problem happened after FOTA from v123 to v188. (this one)

Since there is log of the former one, I will send that one for vendor to check first.

Comment 8

[cc]

Would there be a tutorial or instructions on how to get a log from the device? I'm admittedly a bit noobish about mobile development and such. I'd be happy to provide a log if I knew how to pull it from the device.

Comment 9

[Ralph Daub [:rdaub]]

Hi cc@shwaymail -

You have to have ADB installed on your computer and have logging turned on in Developer Options in your device.

Then you can run "adb logcat -v time > logcat.txt"

I was also asked for the following information in the other bug:
  1. "iptables -nvL"
  2. "netcfg"
  3. "cat /proc/sys/net/ipv4/ip_forward"
  4. "ps | grep -e dnsmasq -e hostapd  -e radish"

Comment 10

[cc]

Thanks! I'll try to get a log up as soon as I can.

Comment 11

[cc]

Sorry for multiple posts here... is there a way for me to hide my email from displaying as my name... that's not really cool that my email is just sitting out there for all spiders to snag...

Comment 12

[cc]

Sorry again for the multiple posts (I see no way to edit or delete a post)... I wasn't really clear about the email thing. I mean I realize only logged in users can see it, but I'd still like to hide it though if an option for that exists. I can't seem to find it.

Comment 13

[Kyle Huey (Exited; not receiving bugmail, old account, do not use)]

There's no way to hide your email address from logged in users, unfortunately.  You can change your email address to a throwaway email account if you like though.

Comment 14

[cc]

Attachment: put from adb logcat -v time > logcat.txt while device is attached to laptop (OSX Yosemite)

Comment 15

[cc]

ps | grep -e dnsmasq -e hostapd  -e radish
23539 ttys000    0:00.00 grep -e dnsmasq -e hostapd -e radish

I was not able to run commands 1,2 and 3 on OSX Yosemite. I did run 4, and attached the log. I hope that helps resolve this quickly.

Comment 16

[BMO Automation]

Firefox OS is not being worked on