Closed Bug 1100407 Opened 11 years ago Closed 10 years ago

Firefox will not start on Mac with multiple users

Categories

(Firefox :: Untriaged, defect)

Product:
Firefox
Component:
Untriaged
Version:
33 Branch
Platform:
x86_64
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: yury, Unassigned)

Details

On multi-user machine, after Firefox updates, one of the users cannot start Firefox. Both users are admins. I noticed that after 33.1.1 update, but that happen couple of months ago for me too, now Mac OSX is at 10.10 Yosemite‎, but the same (?) happened on Mavericks. After the application icon is clicked, it "jumps" for few seconds and process stops without any message or crash report. We had to re-download Firefox (to take care of other user's frustration) using other browser to restore functionality. After that I could not reproduce the issue. Is it anything we shall worry about?
OS: All → Mac OS X
Hardware: All → x86_64
Maybe rstrong knows? Alternatively, maybe some of our fine mac folks like Markus Stange or Steven Michaud can comment...
Flags: needinfo?(robert.strong.bugs)
Yury, please try to figure out how to reproduce this. Do you still have any of the "broken" copies of Firefox? If so, could you arrange to upload them somewhere (like your people.mozilla.com account) so we could have a look? Could this be bug 394984, or some variant?
> Do you still have any of the "broken" copies of Firefox? Before uploading them you'd need to zip or tar them, to preserve file ownership and permissions.
No idea at the moment but smichaud's approach to figuring it out is the right way to go about it.
Flags: needinfo?(robert.strong.bugs)
Update to 34.0.5 has no this issue however, not sure it is connected, on my profile I could not update automatically: the download dialog was running, but stopped at "connecting to the server" message. Another user could update the FF for me.
The fact that you were unable to update automatically is probably related to bug 394984.
Hi Yury, Your issue is still reproducing? If yes, this is regarded to bug 394984 that Stephen mentioned? Thank you.
Flags: needinfo?(ydelendik)
I was not able to reproduce the issue anymore. Closing as WFM. I agree, it's probably tracked by bug 394984.
Status: NEW → RESOLVED
Closed: 10 years ago
Flags: needinfo?(ydelendik)
Resolution: --- → WORKSFORME
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