MTV2 Phone line in the internal elevator not working

RESOLVED WORKSFORME

Status

Infrastructure & Operations
NetOps: Office Carrier
RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: L Gray, Unassigned)

Tracking

Details

(Whiteboard: Land Lord taking over this (hooray) this can be cancelled.)

(Reporter)

Description

3 years ago
Please install phone line for emergency call outs for elevator

Comment 1

3 years ago
I'm not sure, but I think this is a telecom issue, as opposed to a network issue.
Changing the "Assigned To" appropriately.

Updated

3 years ago
Assignee: network-operations → telecom
(Reporter)

Comment 2

3 years ago
thanks

Comment 3

3 years ago
The new number is 650-961-2017.  The soonest appointment is on Tues, Dec 23, 8-12am for the AT&T technician to activate the line.  They asked if the elevator company will be installing the jack which will connect the wiring from the phone panel to the elevator.  If not, then AT&T will charge us $135.
(Reporter)

Comment 4

3 years ago
@ Anne, can you cancel the order for service & appointment? the land lord has indicated they will keep this as their responsibility.
Whiteboard: Land Lord taking over this (hooray) this can be cancelled.

Comment 5

3 years ago
Called AT&T and I have cancelled the appointment to activate the elevator line in Mountain View.
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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