[Email] (Sender) Replying to a message sent by the account identity should reply to all the "to" recipients, not the account identity. AKA hitting reply to a message we sent should not result in a message to us.

ASSIGNED
Assigned to

Status

Firefox OS
Gaia::E-Mail
ASSIGNED
3 years ago
2 years ago

People

(Reporter: Brogan Zumwalt [Inactive], Assigned: asuth)

Tracking

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(b2g-v2.0 affected, b2g-v2.1 affected, b2g-v2.2 affected)

Details

(Whiteboard: [2.1-exploratory-3], URL)

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8524755 [details]
Logcat

Description:
When user selects reply on an email that is located in the sent mail folder, the to field shows the email being sent to the account on the device.

If user selects reply all then the to field shows the email being sent to the original recipient of the sent email, but the account on device is not included.

This issue was tested on both Gmail and Outlook accounts.
   
Repro Steps:
1) Update a Flame device to BuildID: 20141118001204
2) Launch Email
3) Go to Sent Mail folder
4) Tap sent message
5) Reply to message and observe to field
6) Discard reply
7) Reply all to message and observe to field
  
Actual:
Replying to sent message shows device account in to field. Replying all to sent message shows only original recipient in to field.
  
Expected: 
Replying to sent message shows only original recipient in to field. Replying all to sent message shows original recipient and device account in to field.
  
Environmental Variables:
Device: Flame 2.1
BuildID: 20141118001204
Gaia: 1b231b87aad384842dfc79614b2a9ca68a4b4ff3
Gecko: 95fbd7635152
Version: 34.0 (2.1)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Repro frequency: 3/3, 100%
See attached: Youtube video clip & logcat
Youtube video link: http://youtu.be/51V2JznguE4
(Reporter)

Comment 1

3 years ago
Issue DOES occur on Flame 2.0 and Flame 2.2

Actual Results: Replying to sent message shows device account in to field. Replying all to sent message shows only original recipient in to field.

Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash)
Build ID: 20141118000207
Gaia: 1ede2666f1e6c1b3fd3b282011caf0cbc59544b0
Gecko: 2bea026d4f86
Version: 32.0 (2.0)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Device: Flame 2.2 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141118040205
Gaia: 4aee256937afe9db2520752650685ba61ce6097d
Gecko: 7913c9392c5f
Version: 36.0a1 (2.2 Master)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0
QA Whiteboard: [QAnalyst-Triage?]
status-b2g-v2.0: --- → affected
status-b2g-v2.2: --- → affected
Flags: needinfo?(ktucker)
This is odd behavior but i don't think this is serious enough to block on since it is not a regression.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
(Assignee)

Comment 3

2 years ago
There are two cases being reported here.  Our example message is a message sent to Alice in the sent folder by Bob.  (The fact that the message is in the sent folder is notable but arguably does not matter.)

1) Normal/sender reply results in a message to Bob from Bob, which is indeed nonsensical on our part.  Thunderbird handles this by generate a message "to" all of the original "to" recipients which is how I'll address this for now, but may make sense to revisit in the future.

2) Reply all results in a message to Alice from Bob.  This bug is asking for Bob to also end up on the recipient list, but I just did a quick survey of Thunderbird, Gmail's web UI, Yahoo's web UI, and outlook.com's web UI and all of them do the same as us here.

So the problem case is the first case.  The second case is already doing the right thing.


I'm addressing this on the convoy branch, so assigning to me for some level of clarity.
Assignee: nobody → bugmail
Status: NEW → ASSIGNED
Summary: [Email] Unusual behavior when user attempts to reply or reply all to email in sent mail folder → [Email] (Sender) Replying to a message sent by the account identity should reply to all the "to" recipients, not the account identity. AKA hitting reply to a message we sent should not result in a message to us.
You need to log in before you can comment on or make changes to this bug.