1101581 - Clicking more on the -dev homepage results in a spinner and no additional content

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: API, defect, P3)

Description

[Stuart Colville [:muffinresearch]]

Using Desktop FF 33.1.1

I see:

"[req] GETing" "https://marketplace-dev-cdn.allizom.org/api/v2/feed/get/?lang=en-US&limit=10&offset=10&region=uk&cache=21600&vary=0" include.js:4
"[req] Request failed:" "GET" 404 include.js:4
"[req] Response data: " "{"detail":"Not found"}"

in the console.

What's expected:

  * More content

What happens:

  * Nothing

Comment 1

[Stuart Colville [:muffinresearch]]

Attachment: Firefox_Marketplace.png

Attached screenshot of spinner.

Comment 2

[Andy McKay]

To reproduce on prod, set your region to South Africa and you'll see a 404 when clicking more.

Comment 5

[Victor Carciu]

I can see this on FFOS 2.1 too

Comment 6

[Valentina Virlics [:vvalentina], VPN QA]

Also, in MP-dev homepage, for the "Rest of world" default region, the "Load more" button does not load the rest of the published collections or apps.
Please see screencast: http://screencast.com/t/lbMMzSQfbY .

Comment 7

[Kevin Ngo [:ngoke]]

A workaround MAY be to republish the region's Feed in the curation tools. I've seen that it fixes it. Cause TBD

Comment 8

[David Durst [:ddurst]]

Krupa claims this is happening more often now than it was previously, but we are checking more regions now (just coincidence).

We looked at Rest Of World on -dev, and the list was shown fine until a point. That point was Hippo. Hippo should be filtered out (because on desktop it comes down to 2 apps, so it fails the "at least 3 for a collection" rule). So Hippo is not shown. But the next one (Top 5 community picks) should be.

I don't know if this helps.

Comment 9

[David Durst [:ddurst]]

Kevin began pursuing a theory that this happens when a feed would return 10 items plus an operator shelf (or when a feed would return 10 items, though more than 10 are published to that feed).

Comment 10

[David Durst [:ddurst]]

FakeData FTW: https://marketplace-altdev.allizom.org/ has this same symptom.

There are 15 things "in the feed," but filters down to 5 on desktop. So the offset requested (10) gets nothing. Sounds like it's not about an exact number and just about the results post-filtering being <= 10 (so the offset range fails).

Good part: FakeData set on that server (and no /curate), so it's an unchanging, finite data set. w00t

Comment 11

[Valentina Virlics [:vvalentina], VPN QA]

The issue from comment #0 is reproducing for:
Build identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
and any other region beside "RestofWorld" (even for "---") on MP-dev homepage.